Case Manager

Case Manager


Wayne Community College
3000 Wayne Memorial Drive
Goldsboro, NC 27534
Phone: 919-735-5151

Job Location

Goldsboro, NC 




State of NC Benefits

Job Category

  • Professional

Application Period

Opens: Tuesday, January 19, 2021
Closes: Sunday, January 31, 2021

Target Start Date

Tuesday, January 19, 2021

Expected Work Hours


Reports to

Assistant Vice President, Academic & Student Services

Employment Type

Full Time

Minimum Qualifications

A Bachelor’s degree in Human Services, Social Work, or a related field from a regionally accredited institution is required.  One year of relevant experience is required and must have experience with Microsoft products, including Word and Excel.  Exemplary interpersonal, communication, organizational and customer service skills to assist in working with constituencies across the institution including students, faculty and staff at all levels. The candidate must possess the ability to work in a fast-paced environment and have good time management skills in order to prioritize job duties and handle multiple tasks simultaneously. The individual must possess a strong work ethic; the ability to work individually and as a team member; and the ability to maintain confidentiality of student records in compliance with the Federal Family Rights and Privacy Act (FERPA).

Preferred Qualifications

A National Career Readiness Certificate and bilingual are preferred.

Position Description

Primary responsibilities include: providing case management services; working with faculty and staff across campus to understand and assess student needs; collaborating with Counseling & Clinical Services staff to develop and implement appropriate treatment/service plans;  developing and maintaining relationships with providers and services on campus and in the community;  and facilitating connection with and use of services by students. Additional responsibilities include entering and maintaining accurate student information in Colleague/Etrieve systems and participation in recruitment and retention activities of the college. Perform other duties as assigned.

If selected for employment, the applicant must submit to a criminal background check and drug screening.

INSTITUTION:  Wayne Community College is a member of the North Carolina Community College system.  Located in Goldsboro, NC, the college serves Wayne and adjoining counties.  Wayne Community College is an affirmative action/equal opportunity employer.  A Tobacco Free Campus as of August 1, 2009.

How to Apply

Submit an employment application and all supporting materials, including copies of certifications and post-secondary transcripts via ApplicantOne at  No paper applications will be accepted.  Applications will be screened and the most qualified applicants interviewed.  All applicants will be notified once the position has been filled.

Job Post Contact

Human Resources: