Cashier Supervisor

Cashier Supervisor


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Southern Wake Campus

9101 Fayetteville Road

Raleigh, NC 27603 


$42,841.52 - $56,450.00 Annually


State of NC Benefits

Job Category

  • Professional

Application Period

Opens: Wednesday, February 6, 2019
Closes: Sunday, March 31, 2019

Target Start Date

Monday, April 1, 2019

Expected Work Hours

Business Hours

Employment Type

Full-Time Annual

Minimum Qualifications

Minimum Requirements 

Associates Degree

Prior supervisory experience

Five years of related experience

Valid driver's license and ability to travel between campuses as needed

Ability to pass a credit check

Preferred Qualifications


Bachelor's Degree in Accounting or Business Administration

Notary Public Designation

Experience with ERP such as Colleague

Experience with Student Accounts

Position Description

Job Summary

This position manages all aspects of the cashiering function across all campuses and sites including staffing, scheduling, training, and ensures compliance to regulatory standards. This position oversees all student account related banking transactions including credit card activity, returned checks, and refund disbursement returns and exceptions to ensure compliance with governmental and industry standards.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Supervises and evaluates assigned cashiering staff

*Manages the scheduling, staffing levels, and training for the cashiering functions across all campuses

*Resolves escalated student account issues and/or disputes

*Monitors and performs quality control review of reversed and voided receipts

*Oversees training and ensures adherence to PCI compliance standards including background checks, credit checks, and training for Financial Services staff and other cashiers

*Reviews daily deposits; reviews and approves daily deposit reports and Accounts Receivable reports for accuracy

*Processes returned checks and reconciles returned check account monthly

*Oversees Bankmobile student and financial aid refund deadlines to ensure compliance with federal regulations; reconciles Bankmobile accounts monthly

*Reconciles incoming credit card payment activity daily and addresses any Paypal issues that may arise

*Manages the Nelnet Payment Plan including scheduling tuition payment due dates, coordinating with the Registrar's office, ITS, and the vendor; resolves vendor and student issues; provides reporting regarding participation and fail rates to Executive Leadership

Manages petty cash fund and disbursements; reconciles petty cash monthly

Audits all cashier cash drawers and change bags on a quarterly basis

Ensures assigned staff make corrective actions and/or obtain additional training if issues arise with daily deposits or receipting

Serves as back-up to collect cash deposits as needed

Ensures all cashiering functions have PCI compliant equipment

Complete an annual applied benchmark project on an individual or group basis

Knowledge, Skills, and Abilities

Ability to communicate effectively in verbal and written format

Exhibits a high degree of accuracy and detail orientation

Strong computer skills including the use of Microsoft Office products, particularly Excel.

Knowledge and understanding of PCI compliance requirements

Able and willing to be an active member of the team; team-oriented


How to Apply

Interested candidates should apply online through the following link:  Cashier Supervisor 

Job Post Contact

Human Resources