College Services Representative - Help Desk
Employer
Job Location
This position is located on our North Campus in Salisbury, NC
Salary/Grade
Benefits
Job Category
- Professional
Application Period
Closes: Friday, May 26, 2023
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
Associate’s degree in information technology or a related field, and six (6) months of experience providing user support; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred Qualifications
Associate’s degree in information technology or a related field, and six (6) months of experience providing user support; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Position Description
Under general supervision of the Customer Service Manager, provide excellent customer service by assisting the students, faculty, and general public in all aspects of their interaction with RCCC, including providing help desk and computer technical support and problem solving to end users.
Provide general information to the students, faculty, and public regarding procedures related to certificate completions, VA benefits and financial assistance, and information about courses, certificate programs.
Provide ideas and input on methods to improve the services that enhance the student experience.
How to Apply
Click on the direct link below to apply:
https://rcccjobs.com/postings/19630
Having issues? Go to our jobs site, https://rcccjobs.com