General Function:

The Conference Center Housekeeping Attendant is responsible for being proactive in ensuring that all meeting rooms, prefunction space, back of house service areas, offices, restrooms and hallways are cleaned and maintained to the highest standard for clients and their guests. This position serves the needs of the client pre-meeting, during and post-meeting, manages and maintains inventory, while working directly with catering staff, setup staff and the HCC team.

Characteristics Duties and Responsibilities:

1.  Maintains kitchen equipment and inventory of all supplies, i.e. dishwasher chemicals, trash bags, cleaning supplies, paper products, etc.

2.  Trains catering staff on dishwasher and assists with cleaning all HCC equipment used during service and returning the kitchen to its original state.

3.  Assists with preparation of the kitchen based on the needs of the caterer and requests of the client to aid in successful service.

4.  Ensures all HCC items are properly stored for future use (i.e. china, glass, silver, meeting sets, furniture).

5.  Maintains inventory of and prepares meeting sets for set up staff; assists set up staff in moving furniture, cleaning meeting rooms, as well as the tables and chairs, and making sure every detail is completed for client events, according to the Banquet Event Order.

6.   Ensures all public space is clean and furniture is set in the standard arrangement and plants are dispersed accordingly.

7.  Upon departure of clients, cleans and buses meeting rooms of all remaining food, beverage and dishes at the end of each event.

8.  Prepares and breaks down all drink stations in the absence of catering staff.

9.  Washes, dries, folds and stores fine linen owned by HCC.

10.  Completes weekly and monthly cleaning and upkeep of all coffee and tea urns, serving trays, marble topped buffet tables, warmers, refrigerators, freezers, etc, as well as emptying and cleaning the ice maker quarterly.

11.  Communicates breakage, faulty equipment, loss or damage, and needed repairs or replacements of all equipment with supervisor.

12.  Other duties as assigned.

Knowledge, Skills, Abilities, and Worker Characteristics:

*  Excellent customer service skills

*  Familiarity with use of cleaning equipment and cleaning agents

*  Suitable professional attire

*  Excellent communication skills with the ability and willingness to interact with clients and guests while performing assigned duties