Continuing Education Receptionist
Employer
Mitchell Community College
500 West Broad Street
Statesville, NC 28677
Phone: 704-878-3200
Job Location
Continuing Ed and Workforce Development
Salary/Grade
$22,896.00 - $28,620.00 per year
Benefits
Full-Time
Job Category
- Clerical
Application Period
Opens: Friday, June 19, 2020
Closes: Friday, July 10, 2020
Closes: Friday, July 10, 2020
Target Start Date
Saturday, August 1, 2020
Expected Work Hours
M-F 37.50 Hrs-5 Days/7.5 Hr
Employment Type
Full-Time
Minimum Qualifications
Knowledge, Skills and Abilities
- proficiency in computer knowledge and skills required
- accuracy in producing professional documents
- excellent written and oral communication skills and organizational skills
- ability to work in a congenial and professional manner with a diverse faculty, staff, student body, and general public
- understanding of and commitment to open-access community college philosophy, diversity issues, and service delivery technology
Education and Experience Requirements:
- extensive customer service experience is required
- Associate’s Degree is preferred; diploma or equivalent with some college or experience is required
Preferred Qualifications
Knowledge, Skills and Abilities
- proficiency in computer knowledge and skills required
- accuracy in producing professional documents
- excellent written and oral communication skills and organizational skills
- ability to work in a congenial and professional manner with a diverse faculty, staff, student body, and general public
- understanding of and commitment to open-access community college philosophy, diversity issues, and service delivery technology
Education and Experience Requirements:
- extensive customer service experience is required
- Associate’s Degree is preferred; diploma or equivalent with some college or experience is required
Position Description
The Continuing Education Center’s receptionist is responsible for the central information and reception area of the Continuing Education Center Office. The receptionist serves as the initial contact for all questions concerning continuing education classes and programs and assists the public and staff with functions related to Continuing Education.
Essential Duties and Responsibilities:
- greet and assist visitors to the college
- serve as primary operator for the telephone attendant system and direct incoming calls to the Continuing Education Center as quickly and cordially as possible
- mail requests for continuing education information
- serve as backup Accounts Receivable Specialist/Cashier
- assist with registration and data entry
Related Responsibilities:
- work closely with the Accounts Receivable Specialist/Cashier
- monitor the fax machine
- handle registration confirmations
- assist students with class selection and placement
- assist wherever the Continuing Education Registrar deems appropriate with tasks such as ordering supplies, scheduling student testing, handling printing requisitions, and assisting other directors as needed
- perform other duties and tasks as assigned
- ability to research and resolve A/R issues
How to Apply
Job Post Contact
Christina Sharkey, Human Resources Assistant
Mitchell Community College
500 W. Broad Street, Statesville, NC 28677
(704)978-1371 office
(704)978-3117 fax