At Central Carolina Community College, we create transformative lifelong learning opportunities!  We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams. Our employees are charged to recognize the challenges we face and to respond to them with empathy, understanding, and a willingness to help.  

The Continuing Education Registration Specialist supports Career and Technical Education with integrity and ensures that excellent customer service is provided throughout the division.

Diversity Policy:  Central Carolina Community College believes the college experience is greatly enriched through diversity; therefore, the college encourages diversity of thought within the student body and staff. Furthermore, the college seeks to promote awareness of diversity and the respect for all individuals, and the college pledges to adhere to this mission in its relationship with the community.  

Essential Duties

Continuing Education Related Duties - 85%

• Process student course registrations and payments following Business Office procedural requirements 
• Coordinate Alive@25, Defensive Driving, and Notary classes to include contracts, room assignments, class paperwork processing, and agency requirements/reporting for each. 
• Serve as Ed2Go Program Administrator for CTE 
• Administer ACT WorkKeys testing in Harnett County 
• Update student information in Colleague/Datatel -Prepare and process course paperwork for Harnett CE offerings
• Confirm classes with instructors and students
• Process cancellations as appropriate. 
• Prepare and disseminate Harnett County course schedule and other marketing material as appropriate 
• Train staff on registration and receipting processes, and other procedures as needed 
• Perform daily cash balancing/receipting/deposit tasks following Business Office procedural requirements 
• Anticipate semester enrollment surges and coordinate coverage as warranted 
• Maintain records and other documentation
• Appropriately handle, transfer and maintain confidential hard/electronic class files, keeping private data secure 
• Process daily interoffice mail 
• Maintain supplies, forms and marketing displays; order supplies and rack cards as needed

Administrative Support Related Duties - 15%

• Perform employment paperwork/I-9 processing for new Harnett County adjunct employees; submit hiring paperwork accordingly following HR procedural requirements 
• Assist with projects as necessitated (e.g. conducting research, information gathering and analysis, etc.) 
• Maintain positive working relationships with internal (e.g. Business Office, CE Registrar and Auditor, etc.) and external (e.g. students, 3rd party payers, guests, etc.) partners 
• Provide back-up switchboard and front desk coverage  
• Develop ongoing knowledge of all College programs 
• Participate in Committees, or assist with meeting notes, as requested 
• May assist in coordination of special events 
• Perform other duties as required
• Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Continuing Education Registration Specialist will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.