Essential Duties—Duties may include, but are not limited to, the following:

• Participate in the development, planning, and implementation of goals and objectives related to the assigned department/instructional program.
• Perform overall coordination duties for the department program, including coordination of department course development and implementation.
• Assist in the marketing of assigned department; provide input on marketing materials and literature for distribution to potential students; make presentations to schools, organizations, and other contacts. Proficiency using social media for community outreach.
• Coordinate the program advisory committee, if applicable, for the department/instructional program/concentration.
• Coordinate with faculty and staff to discuss and possibly implement procedures and suggestions for continuous improvement recommendations from administrative staff/faculty.
• Provide input on program budget needs to include part-time salaries, supplies, equipment, travel, and other costs.
• Assist in registration.
• Ensure that facilities are open and ready for class.
• Investigate and take action consistent with policy and practice when problems occur with students in specified program, take appropriate action, and submit necessary reports/documentation.
• Understand and be able to clearly communicate academic information, including possible programs of study, resources available to students, academic policies, and administrative practices.
• Communicate with other offices, departments, and academic divisions as needed in regards to individual student concerns.
• Confer with and provide administrative staff assistance and advice to executive management staff on administrative matters; develop, prepare, and present recommendations and reports as requested.
• Coordinate assigned activities with those of other units, departments, and outside agencies and organizations.
• Provide administrative assistance to staff; provide assistance in researching and compiling information and reports for the Associate Vice President and Deans for Corporate and Continuing Education.
• Develop, coordinate, and participate in a variety of special research and administrative projects; compile and analyze data and prepare related recommendations and reports.
• Direct Corporate and Continuing Education Programs, projects, activities, and events as directed.
• Develop, review, and recommend new or modified course outlines, supplies, materials, and textbooks; maintain currency of instructional techniques and methods.
• Provide proposed revisions and updates of course outlines and syllabi for coordination/approval with the final approval authority.
• Assist with the identification and recruitment of potential faculty in the assigned department; participate in interview selection committees; provide initial orientation and training to new hires, especially adjunct faculty members new to the college.
• Assist with the scheduling and staffing for all classes in the program/concentration area, including monitoring classes for effectiveness and efficiency of operations.
• Provide written input on the evaluation of faculty and staff assigned within the department, as deemed appropriate by the Dean.
• Recommend courses to be offered face-to-face and via distance learning techniques, and coordinate with faculty members assigned to the program to teach the new courses; coordinate for the preparation of new courses to be offered and submit to the Dean.
• Coordinate and assist in the maintenance and security of equipment, as appropriate.
• Maintain program compliance activities within NCCCS criterion on a daily basis.
• Participate in student advisement and registration processes.
• Make appropriate recommendations on student completion readiness, including initiating requests for changes as appropriate.
• Resolve complaints or problems among faculty, staff, and students within the program/concentration area and advise of potential escalation of problems, as appropriate.
• Verify accuracy and timely submission of census date rosters and final grade rosters for faculty members assigned to the program/concentration.