Knowledge, Skills and Abilities

1. Evidence of strong interpersonal and organizational skills and effective oral and written communication skills.
2. Excellent problem-solving and critical thinking skills and acute attention to detail.
3. Ability to think creatively and put ideas into action.
4. Ability to make effective and engaging presentations to audiences of all sizes.
5. Strong project management skills, ability to manage multiple tasks, and meet deadlines.
6. Excellent computer skills as evidenced by experience and proficiency with Microsoft Office products, including Excel, PowerPoint and Word.
7. Personal integrity, honesty, and a commitment to maintaining confidentiality.
8. Ability to learn new software and technology independently.
9. Ability to effectively perform position duties with minimum supervision.
10. A commitment to supporting the College community and its mission and goals.
11. Excellent time management skills to complete tasks in a remote-based setting.
12. Ability to develop continuous improvement goals and assessment strategies.

Essential Functions

1. Manage and coordinate the College planning process by communicating essential updates to unit planners and senior leadership. 

2. Coordinate and facilitate standardized assessments of student engagement and satisfaction and employee engagement and satisfaction.

3. Maintain the college’s survey account and provide assistance on survey development and data analysis upon request.

4. Maintain Watermark Planning and Self-Study tool and develop reports to assess the progress of success and learning outcomes for the strategic plan and equity scorecard.

5. Manage and coordinate the College Service Area Review process and assist with data collection for Academic Program Review.

6. Assist with the data needs in support of College-wide initiatives tied to the strategic plan.

7. Collaborate with Coordinator, Instructional Assessment and Planning.

8. Collaborate with Coordinate the College learning assessment process by working with academic areas to develop student learning outcomes and assessment plans that reflect labor market demands and student needs.

9. Manage the College student evaluation of curriculum and continuing education instruction process.

10. Provide data to support enrollment management and submission of grant applications and to fulfill requests from various departments and community partners.

11. Develop and provide presentations and training of survey results and assessment practices.

12. Serve on various College committees as assigned.

13. Perform additional duties or activities as assigned by the department supervisor, division vice president, and the president.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee in performing the essential functions of this job: •Ability to sit and/or stand for long periods of time; Ability to lift, at times, 10 lbs;