DEFINITION:

The Coordinator of Latino Outreach will manage the efforts focused on Hispanic/Latino student recruitment and outreach. Primary duties include but are not limited to, identifying likely sources of Hispanic/Latino students (high schools and community-based organizations) and cultivating relationships with those sources, as well as developing and implementing on-campus and off-campus programs designed to promote CFCC to a Hispanic/Latino audience. This position will develop both web-based and print materials in Spanish in conjunction with the Marketing and Communications department. This position will also design and implement focused efforts to enroll Hispanic/Latino students. Additionally, this role will provide academic and holistic advising, career guidance, and academic support services to Hispanic/Latino students by collecting, organizing, and analyzing information through the College's Student Information System and Aviso Retention Software.

**This is a Grant Funded Position ending in June 2025**

SUPERVISION RECEIVED AND EXERCISED:

•  Receives general supervision from CFCC’s Dean of Enrollment Services

•  Exercises no supervision.

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Build and foster relationships and make connections with Hispanic/Latino communities.

• Collaborate with campus stakeholders who serve Hispanic/Latino students to foster a positive climate that leads to educational equity.

• Organize, schedule, and conduct outreach and recruitment programs and activities throughout the year on a variety of topics to meet identified needs and opportunities at K-12 schools, community agencies,and on and off campus sites. This could include DACA and immigration information sessions,community celebrations, and other relevant programs.

• Assist the Coordinator, Diversity Success in designing, developing and implementing innovative outreach programs using diversity and inclusion best practice in support of CFCC’s strategic initiatives.• Serve as an advocate to effectively monitor and assess the enrollment processes and on-campus experiences of Hispanic/Latino students.

• Interact with and develop partnerships with community groups, businesses, state and local agencies to reach potential students for outreach and enhance college, K-12, and business relationships.

• Stay abreast of changing institutional information including admissions requirements, new programs,course changes, deadlines, important dates, costs, etc.

• Stay abreast of demographic and other factors impacting the Hispanic/Latino communities on the local,state, and national level.

• Provide mentoring and supports to Hispanic/Latino students' academic and personal success.

• Refer students to the appropriate specialized staff for comprehensive counseling, financial assistance,study abroad, etc.

• Develop a resource hub that accurately provides information regarding educational programs, on-campus student services, and other relevant information for the Hispanic community and the Latino Outreach program.

• Serves as a member of the TRUST Diversity Committee.

Other Important Functions:

•   Serve on standing committees and working groups by appointment and as needed.

•  Perform related duties and responsibilities as required.

Qualifications

QUALIFICATIONS:

Knowledge of:

• College policies and procedures regarding admission standards and educational program requirements.

• General understanding of the mission of community colleges and the various types of learners that are served in a community college setting.

• Purpose of academic advising.

• Business letter writing and basic report preparation.

• Principles and procedures of record keeping.

• Modern office procedures, methods and computer equipment.

• English usage, spelling, grammar and punctuation.

Ability To:

• Demonstrate excellent oral, written, and interpersonal skills.

• Maintain an enthusiastic, energetic, and professional demeanor that is welcoming to students, faculty,and staff.

• Actively engage in team-building and collaboration within the Student Services department and throughout the college.

• Establish and maintain cooperative working relationships with those contacted in the course of work.

• Multi-task, troubleshoot problems, and create conflict resolutions with minimum supervision.

• Deliver presentations and group facilitation.

• Refer students to appropriate college staff for additional counseling, program advising, financial aid assistance, testing and related matters.

• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations 

• Communicate clearly and respectfully, both verbally and in writing

• Maintain effective audio-visual discrimination and perception needed for:

     o Making observations

     o Reading and writing

     o Communicating with others

     o Operating assigned equipment

     o Handling varied tasks simultaneously

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities,which may include the following:

     o Standing or sitting for extended periods of time

     o Operating assigned equipment

     o Handling varied tasks simultaneously

     o Bending, stooping, climbing, or lifting up to 50 pounds

• Maintain mental capacity, which allow the capability of:

     o Making sound decisions

     o Responding to questions

     o Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. Atypical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

•  Minimum Associate’s degree with at least two years of related work experience being desirable.

Minimum Experience:

•   At least one year of professional experience in peer mentoring, coaching, academic advising and/or teaching experience working with diverse populations including low-income, first-generation college students in a community college or university setting.

•  Experience utilizing software applications and student information systems (Microsoft Office, Access,Colleague, Informer, etc.).

Other Requirements:

•  Native or near native fluency in both speaking, reading, and writing in Spanish.

•  Must have the ability to travel and work evenings and weekends for recruitment and outreach events as needed.

•  Excellent rapport-building and advocacy skills for students and families.

•  The ability to assess needs and work to implement a plan of action to address the specific needs.

•  Skilled in counseling, motivating students, and communicating with families.

•  Experience in marketing special programs to students who may otherwise be unaware of their potential

•  Ability to maintain complete and accurate records and statistics and to develop meaningful reports from the information collected.

License:

•  Valid North Carolina driver’s license

•  Driving record that is within the parameters set by the college 

Preferred Education/Training, Experience, Skills:

•  Bachelor’s degree with at least two years of related work experience.

•  Prior experience in admission, student recruitment, student services and/or student life in a community college or university setting preferred.

•  Experience working with the Hispanic community and a diverse community.

Supplemental Information

Special Instructions to Applicants:

•  This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAININGCERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

•  Successful candidates are required to submit official transcripts for all degrees obtained, prior to hiredate. If highest level of education is a High School diploma or equivalent, proof of completion isrequired.

• Applicants who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.