Coordinator, Program Support Operations

Coordinator, Program Support Operations


Sandhills Community College
3395 Airport Road
Pinehurst, NC 28374
Phone: 910-692-6185

Job Location

Pinehurst, NC


$42,000 to $46,000 Annually


State of NC Full Time Benefits

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Thursday, September 15, 2022
Closes: Friday, September 30, 2022

Target Start Date

Thursday, October 20, 2022

Expected Work Hours

40 M-F 8am-5pm (Varies)

Reports to

Senior Director of Public Safety

Employment Type


Minimum Qualifications

  • Associates Degree in Business Administration, Office Management, or related field
  • Two years of related administrative experience
  • Excellent customer service and communications skills, both oral and written
  • Outstanding organization skills with the ability to multi-task
  • Marketing experience including social media
  • Previous experience with Colleague data management
  • Proficiency in Microsoft Office products

Preferred Qualifications

  • Bachelors¬†Degree in Business Administration, Office Management, or related field

Position Description

Essential Functions

The duties and responsibilities include, but are not limited to, the following:

  • Process and maintain student records including enrollment
  • Process Fire Academy applications
  • Ensure Testing information is current. Prepare testing packets, and grade tests, create grade reports, send notifications to students such as did not pass letters, and process certificates of completion.
  • Prepare class rosters, AR queries, and related reports
  • Prepare student certificates and transcripts as needed
  • Process CPR cards
  • Assist with preparing section data sheets and course section builds
  • Provides customer service to students and instructors, answering questions concerning classes, and assisting them with information regarding class offerings
  • Provide support with OSFM reporting
  • Create student ID cards as needed
  • Prepare marketing needs (Fire College brochure, flyers, etc)
  • Maintain student files for long-term classes
  • Colleague entry (student fee waivers, grades, etc.)
  • Assist with ordering supplies
  • Process student refunds as needed
  • Maintain enrollment spreadsheets for special classes (Fire College, Extrication School, Leadership, Tactics, etc)¬†
  • Assist with special projects as needed
  • Create/update Informer reports as needed

Job Post Contact

Chreatha Alston, Senior Director of Human Resources