Coordinator, Student Wellness and Basic Needs

Coordinator, Student Wellness and Basic Needs

Employer

Durham Technical Community College
1637 Lawson Street
Durham, NC 27703
Phone: 919-536-7200

Job Location

 

Durham, North Carolina

Salary/Grade

$34,000.00- $38,000.00

Benefits

Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Tuesday, November 26, 2019
Closes: Wednesday, January 15, 2020

Target Start Date

Tuesday, November 26, 2019

Expected Work Hours

A minimum of a 30-hour work week as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including periodic evening and weekend hours. Summer schedules may vary to enable four-day or four-and-one-half-d

Reports to

Director, Student Engagement

Employment Type

Full-Time Position

Minimum Qualifications

Bachelor’s Degree 

 

Work Experience:  A minimum of two years’ experience in a non-profit, government, or higher education setting is required. Strong candidates will have experience working with community college students in student services, student affairs, or student development capacities or in social services, social work, counseling, or case management roles. Prior project or program management is strongly preferred. The ideal candidate will have experience developing and running basic needs programming to support community college students. 

Preferred Qualifications

Bachelor’s Degree 

 

Work Experience:  A minimum of two years’ experience in a non-profit, government, or higher education setting is required. Strong candidates will have experience working with community college students in student services, student affairs, or student development capacities or in social services, social work, counseling, or case management roles. Prior project or program management is strongly preferred. The ideal candidate will have experience developing and running basic needs programming to support community college students. 

Position Description

Position Title:  Coordinator, Student Wellness and Basic Needs 

Department:  Student Engagement, Transitions, and Academic Success 

FLSA Type:  Grant-Funded Exempt Position, 30-hours per week with benefits 

Reports to:  Director, Student Engagement 

Direct Reports:  none 

Minimum Qualifications:   Bachelor’s Degree 

Work Experience:  A minimum of two years’ experience in a non-profit, government, or higher education setting is required. Strong candidates will have experience working with community college students in student services, student affairs, or student development capacities or in social services, social work, counseling, or case management roles. Prior project or program management is strongly preferred. The ideal candidate will have experience developing and running basic needs programming to support community college students. 

Knowledge, Skills, and Abilities:

  1. Excellent interpersonal, organizational, problem-solving, critical thinking, and listening skills.
  2. Excellent oral and written communication.  
  3. Excellent planning, budgeting, and program or project management skills. 
  4. Experience facilitating student supports, preferably in a leadership capacity. 
  5. Experience administering programming and college/community collaborations within a higher education setting.  
  6. Experience working with and leading diverse groups.  
  7. Ability to manage multiple projects simultaneously while meeting deadlines. 
  8. Ability to think creatively, put ideas into action, and exhibit flexibility. 
  9. Experience presenting to large audiences. 
  10. Excellent computer skills as evidenced by experience with Microsoft Office products—including Excel, Word, PowerPoint, and Outlook—and Google Sheets, Forms, Docs, and Slides.
  11. Personal integrity, honesty, and the ability to maintain confidentiality and exhibit sound judgment. 
  12. Understanding of the mission, goals, and objectives of a community college and a commitment to equity, inclusion, and engaging and supporting all students.  
  13. Demonstrated knowledge of theory, national research, current issues, and recent events regarding college student supports and resources, particularly under-served or under-resourced populations. 
  14. Initiative and the capacity to foster teamwork and cooperation among disparate groups. 
  15. Strong overall leadership capability. 

Essential Functions, Job Duties, and Responsibilities: The Student Basic Needs Support Coordinator collaborates with employees, students, and community organizations to build a network of supports to assist under-resourced students by leveraging existing community resources, coordinating opportunities for cross-training among existing college supports and personnel, and designing and implementing new programming. 

  1. In consultation with key college stakeholders, evaluate current student resources and create a strategic two-year plan to scale up efforts to address under-resourced student need and gaps in services by incorporating best practices in goal setting and the development of learning outcomes. Specific focus areas will include health and wellness and supports for students who are parents. 
  2. Lay the groundwork for a micro health clinic, including overseeing planning, scaling development, and establishing an over-the-counter personal care dispensary. 
  3. Manage daily operations of the dispensary, including staffing, scheduling, stock management, risk management, safety compliance, cleaning, and tracking of student usage. 
  4. Expand wrap-around basic needs supports by connecting existing disparate student services (including transportation, childcare, emergency aid, benefits screening, and food assistance, etc.); planning and leading cross-training; and supporting interdepartmental collaboration. 
  5. Create supports for parents, including a parent support series, webpage with resources for parents, and other initiatives in consultation with the Students Who are Also Parents (SWAAP) Task Force. 
  6. Explore expanded childcare connections and support. 
  7. Support and scale initiatives to address student housing insecurity by establishing student-centered goals, connecting community resources and partners to advance current conversations, and conducting student needs assessments.   
  8. Organize, host, and engage students in educational healthy cooking classes in collaboration with nutritionists and in consultation with Campus Harvest Food Pantry personnel.  
  9. Develop, deliver, and evaluate interventions and sustainable programs over multiple campuses that ameliorate basic needs in a manner that promotes dignity and minimizes marginalization.  
  10. Communicate, increase awareness, and advocate for students’ basic needs to a range of audiences both on campus and in the community. 
  11. Develop and maintain strategic partnerships with on- and off-campus stakeholders that support a comprehensive, multidisciplinary, and integrated approach to basic needs. 
  12. Engage in comprehensive assessment, evaluation, and program improvement by regularly tracking, communicating, and reporting relevant data; integrate feedback into program operations; and develop and review key performance indicators to reduce students’ food, housing, and financial insecurity. 
  13. Ensure student involvement and engagement with all stages of planning and implementation by working closely with Student Government Association, student leaders, and other students.
  14. Attend relevant trainings and meetings to increase knowledge and expand network of contacts in the community. 
  15. Schedule, organize, and publicize programming and events, utilizing social media, Durham Tech’s webpage, bulletin boards, and other media to advertise student opportunities to a wide variety of audiences. 
  16. Plan, organize, and implement campus wide educational programs and participate in outreach activities including but not limited to tabling at key events, integrating information into new student orientations or onboarding processes, presenting to student clubs, and increasing the college’s awareness and knowledge of student basic needs through presentations and educational events. 
  17. Ensure Basic Needs webpages on Durham Tech’s website are regularly updated, accurate, accessible, and appealing by working with marketing staff. 
  18. Maintain a semester event calendar in Google Calendars and add dates and descriptions of events to the Durham Tech campus calendar. 
  19. Plan annual spending, maintain budgets, track expenditures, perform reimbursements, facilitate purchasing, and monitor Basic Needs expenses, including dispensary expenses, in collaboration with the Director of Student Engagement and Durham Tech Foundation.  
  20. Assist the Director of Student Engagement and the Durham Tech Foundation in pursuing funding. 
  21. Serve as the main contact for faculty, staff, students (individuals and clubs), and alumni with basic needs inquiries and respond to basicneeds@durhamtech.edu emails. 
  22. Coordinate risk management for Basic Needs activities. 
  23. Hire, direct, manage, mentor, and evaluate work studies, as needed.  
  24. Assist department personnel with other Student Engagement activities that support student success, holistic wellness, and a sense of belonging, as needed. 
  25. Serve on college committees and councils, as assigned.  
  26. Other duties as assigned by the Director of Student Engagement; Dean of Student Engagement, Transitions, and Academic Success; Vice-President of Student Engagement, Development, and Support; or President of Durham Technical Community College.

Physical Demands:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee to perform the essential functions of this job: 

  • Regularly move around the office and clinic to stock shelves and access office files and supplies. 
  • Remain stationary for long periods of time. 
  • Periodically move boxes or items of 40 pounds and move carts across campus. 

How to Apply

https://durhamtech.peopleadmin.com/

The online application process will allow you to review the status of your application during the recruitment process, to update your online application, and to apply for positions that become available in the future.

New Users

Please take a moment to become familiar with the system:
• To search positions, click the Search Jobs link at left.
• To apply for a job, click the Create Account link at left, then follow the directions.

For assistance with the online employment application, please contact Human Resources at 919-536-7244 or humanresources@durhamtech.edu.
Assistance will be available Monday - Friday between the hours of 8:00 am and 5:00 pm.

Returning Users

Click the Login link on the left, and enter your username and password. This enables you to:
• Apply to new positions without re-entering application information that has not changed.
• Review the status of positions you have applied to.

Job Post Contact

Durham