Duties and responsibilities include, but are not limited to, the following:

1. Ensure compliance with all federal, state, and college veterans affairs policies and regulations
2. Oversee federal and state VA audits
3. Oversee processes for veterans affairs programs
4. Collaboratively partner with other departments on campus to promote a veteran-friendly campus
5. Serve as the primary VA Certifying Official  
6. Advise veterans and dependents on all matters that have a potential impact on VA educational benefits
7. Collaborate with other departments on campus to ensure veteran student issues are resolved
8. Assist with special projects (Shopping Worksheet, Military Friendly, Principles of Excellence, etc.)
9. Ensure security of veterans affairs records
10. Counsel new and returning students regarding veterans’ benefits
11. Complete all federal and state reports
12. Assist with the publication of all veterans services materials, including information in the college catalog, student handbook, information sheets, and website
13. Direct, evaluate, and review the job performance of the part-time VA Associate and student workers
14. Provide computer technical assistance to the department
15. Maintain and update the veterans affairs policy and procedure manual