Dean of Student Services at Carteret Community College

Dean of Student Services at Carteret Community College


Carteret Community College
3505 Arendell Street
Morehead City, NC 28557
Phone: 252-222-6000

Job Location

Morehead City, NC


$62,280-$77,850 Annually


State of NC

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Friday, January 14, 2022
Closes: Friday, January 14, 2022

Target Start Date

Friday, January 14, 2022

Expected Work Hours

Mon-Fri 8am-5pm ; Some Weekend and Evening Work May be Required

Reports to

Vice President of Instruction and Student Support

Employment Type

Full-Time Permanent

Minimum Qualifications

Education & Experience:
Three years of experience providing direct supervision of college-level student services and a Master’s degree in education or a related field from an accredited college or university; or equivalent education and experience.  Preferred:   Minimum of three years experience providing direct supervision of Community College financial aid and at least five years working in financial aid, student counseling, and/or advising.

Knowledge of: Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs. Techniques of budget development and administration.  Methods and techniques of student recruitment, counseling, and placement. Principles of supervision including employee training and performance evaluation. Principles and practices of college-level academic administration including research, funding and resource development.   Principles and practices of academic and disciplinary counseling. State and Federal regulations and auditing of financial aid.

Ability to: Be a leader by example. Visibly participate in the daily business of Student Services alongside the staffWork alongside the staff to perform the basic functions of major areas of Student Services in times of high volume traffic. Build and support teams, analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Gain cooperation through discussion and collaboration. Select, supervise and evaluate counseling and administrative staff. Develop, interpret, and apply College policies, procedures, rules, and regulations. Prepare, analyze and implement appropriate recommendations related to College affairs. Five years of increasingly responsible administrative experience in an educational setting.

Physical Demands:
Ability to move between multiple buildings on campus and to travel to offsite events.

Preferred Qualifications

See minimum qualifications

Position Description

Carteret Community College is currently accepting applications for the position of Dean of Student Services.

 Apply online at

Applications will be accepted through February 1, 2022.  A complete application will include our online application, cover letter, resume, and unofficial post-secondary transcript(s).    

Annual Budgeted Salary: $62,280-$77,850, commensurate with experience.

The Dean of Student Services will lead a dynamic team of highly qualified professionals in the business of Student Services including financial aid; matters of retention, student support, student conduct and discipline, student life including Veteran’s affairs, the Minority Male Success Initiative; the registrar’s office; TRiO; and admissions, onboarding, and Career and College Promise. The Dean should be a leader by example, able to work alongside the staff to perform the basic functions of daily work in times of high volume. The Dean should be a communicative and collaborative leader who will guide and build the team spirit of Student Services staff. The Dean should welcome and actively seek collaboration and input from the leadership of the curriculum, finance, facilities, and corporate and community education area of the College. The Dean should ensure that assigned functions fulfill applicable Federal, State, and College goals and objectives. The Dean of Student Services should engage in proactive and open communication with and provide highly complex and responsive input to the Vice President of Instruction & Student Support.
Some evening and weekend work is required.

Examples of Essential Duties:

  • Plan, direct, and evaluate Student Services operations, goals, and performance including the areas of academic support services, admissions, advocacy, disability services, Title IX, counseling, financial aid, registration and records, student life, student recruitment, TRiO/Student Support Services, Minority Male Success Initiative, and the Veterans Center. Ensure that operations meet the goals and objectives of the College, the needs of the student population and of other College departments and programs; approve new or modified systems, policies, and procedures as related to student services.
  • Select, train, motivate and evaluate student services staff; establish and monitor employee performance objectives; prepare and present employee performance reviews; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
  • Provide timely feedback and reports to the Vice President Instruction & Student Support and prepare and present staff reports and other necessary correspondence.
  • Counsel and advise students on a variety of academic and administrative matters;assess student standing and needs; suggest alternative courses of action; resolve student grievances.
  • Direct and oversee student discipline; counsel students and faculty on disciplinary and behavioral issues; rule on student suspensions and expulsions.
  • Participate on the college Behavioral Intervention Team and the college Calendar Committee and other committees as assigned. 
  • Be intimately familiar with and support the completion of the calendar of financial aid events and processes including awarding and packaging of aid and scholarships, posting, certifying veteran students, RT24, reconciliation and closing out the semester and financial aid year.
  • Be familiar with and provide support to the procedures of the registrar’s office related to records retention, transcripts, attendance recording, billing testing and purging, space utilization reports, reporting FTE, and compliance reviews.
  • Be familiar with and support the tasks associated with student onboarding and advising. Help to improve workflows between institutions and departments to streamline and improve the communication and process of onboarding for both traditional and high school dual enrolled students.
  • Have an informed awareness and provide oversight and support to disability services, efficacy of retention software (currently AVISO), and retention practices. Assist with faculty issues regarding attendance and grade reporting.
  • The Dean should provide oversight to the Minority Male Success Initiative including student coding, coaching practices, engagement events, and retention efforts.
  • Be familiar with the TRiO program and support the budgeting, recruiting, and engagement events of TRiO.
  • Lead and organize the process of annually editing and updating the College catalog and Student Handbook.
  • Support and oversee a robust student life program including events for the campus at large and events and outreach to underrepresented and marginalized populations. Campus life events should be enriched by efforts to include the diversity of our campus population.
  • Direct the development and administration of the budget for assigned functions;
  • direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; make midyear corrections; coach the directors on planning and managing the budgets for their specific areas.
  • Promote good relationships with our public, private, and homeschool partners.
  • Be highly visible and represent the College at community and outside organization functions. 
  • Maintain awareness of current developments in management, higher education and fields related to assigned functions.
  • Perform related duties as assigned.

How to Apply

This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisory personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary. Carteret Community

 College is an EOE/E-verify employer.
Job offers are conditional, subject to a successful background check.

Apply online at

Job Post Contact

Human Resources Office

Carteret Community College

3505 Arendell Street

Morehead City, NC 28557

252-222-6275 office

252-222-6006 fax