Department Chair, Public Service Technologies

Department Chair, Public Service Technologies


Rockingham Community College
215 Wrenn Memorial Road
Wentworth, NC 27375
Phone: 336-342-4261


Commensurate with experience



Job Category

  • Instructional (Faculty)

Application Period

Opens: Monday, April 24, 2023
Closes: Saturday, September 30, 2023

Target Start Date

Monday, July 17, 2023

Expected Work Hours

M-Th 8 am-5 pm, F 8 am-3pm; may vary depending on department needs

Reports to

Dean, Health Sciences and Public Service Technologies

Employment Type


Minimum Qualifications

Master’s degree from regionally accredited institution with at least 18 graduate hours in Criminal Justice.  Required academic credentials or licensure/certification from a regionally accredited institution.

  • Three years of supervisory/managerial experience in higher education.
  • Knowledge of programmatic accreditation and regulatory agency requirements and accreditation standards.
  • Knowledge of institutional effectiveness, institutional planning and assessment.
  • Knowledge of workforce development continuing education programs.
  • Experience in online instruction and course development.
  • Treats others respectfully and creates a workplace environment of high integrity and professionalism.
  • Skill in problem solving and working in team environments.
  • Flexible work schedule.

Preferred Qualifications

see minimum qualifications

Position Description

The Department Chair for Public Service Technologies within the division of Health Sciences and Public Services Technologies, is responsible for supervision, planning, management and evaluation of the department's programs and courses within the areas of study related to assigned area of responsibility in collaboration with the Dean. The Department Chair will maintain a teaching load to maintain relevancy in teaching and learning. This position will ensure the coordination and management of program operations following policies and procedures within the Division and the College. They will work in collaboration with both internal and external partners to facilitate educational opportunities and curriculum development relevant to workforce needs.

Department Chairs/Program Directors are professional, credentialed educators with the primary responsibility of providing administrative leadership for assigned credit and non-credit programs and providing a quality learning experience for Rockingham Community College (RCC) students in the respective programs. This position will provide supervision for Basic Law Enforcement Training, Criminal Justice Technology, Fire and Rescue Services and Law Enforcement Services.

Program Coordination

  • Researching and recommending for approval program advisory committee members to the administration following established policy and procedure.
  • Interacting with the program advisory committee to determine state-of-the-art practices, procedures, and equipment related to maintaining an up-to-date instructional program that would be valued and needed by the employers in the RCC service area.
  • Providing leadership with the research and development of information necessary to teach the appropriate courses to the students of RCC.
  • Monitoring professional information sources to determine trends and innovations in one's field that lend themselves to integration into the instructional program.
  • Planning and organizing the curriculum as approved by the RCC Board of Trustees, the North Carolina Community College System (NCCCS), and other accrediting and regulatory entities.
  • Developing, with other program faculty and appropriate administration, program level competencies that outline expected student learning outcomes.
  • Providing leadership in the development of appropriate assessments of established learning outcomes for courses taught in the program.
  • Ordering textbooks, instructional materials, and supplies as needed for instruction following established procedures.
  • Developing and recommending class schedules cooperatively with other departments and divisions of the college and submitting to the appropriate Dean.
  • Identifying and/or recommending equipment needed to teach the competencies prescribed in the approved curriculum by the RCC Board of Trustees, the NCCCS, and accrediting and regulatory entities.
  • Maintaining compliance with established NCCCS performance measures, national benchmarks, etc. for the appropriate curriculum as prescribed by the NCCCS and accrediting and regulatory entities.
  • Coordinating employment of part-time faculty to teach courses as needed in his or her assigned program.
  • Developing a departmental budget for assigned program to the appropriate Dean
  • Developing bid specifications for instructional equipment, materials, and supplies for the assigned program.
  • Monitoring departmental expenditures to ensure expenditures are within the financial resources allocated to the program.
  • Complying with Fiscal Management System policies and procedures.
  • Researching, organizing, developing, and recommending credit and non-credit programs of study as directed.
  • Participating in and providing counsel for institutional planning and development activities.
  • Providing assistance in planning for facility space utilization
  • Identifying and recommending appropriate programs, projects, and initiatives.
  • Providing assistance for the planning and implementation for academic resources and tutorial support services.
  • Developing and recommending policies for the operation of the division.
  • Reviewing and recommending to the division deans the employment, retention, and transfer of professional and support personnel for the division's programs for the college.
  • Contributing to the development of the appropriate sections of the Student Catalog/Handbook, Academic Procedures Manual, and other official publications of the community college service area.
  • Organizing and directing the work of faculty and staff
  • Interpreting the mission, educational philosophy, and vision statements of the service area to faculty and staff.
  • Maintaining compliance with established performance measures for division programs with the NCCCS and other accrediting and regulatory entities.


  • Identifying and/ or developing instructional materials needed to teach the program competencies prescribed in the approved curriculum by RCC, the NCCCS, and other accrediting and regulatory entities.
  • Developing course syllabi that outline clear and appropriate student learning outcomes and expectations that reflect program competencies.
  • Implementing and providing effective instruction that demonstrates appropriate knowledge in specialized field/ discipline in accordance with best practice literature.
  • Teaching an appropriate instructional course load in accordance with policies outlined in the workload policy.
  • Demonstrating the effective use of pedagogical methods to meet various student learning styles.
  • Administering appropriate assessment and/or testing to measure student learning outcomes in courses.
  • Maintaining appropriate classroom standards that include the effective management of students in the classroom and the management of classroom and lab facilities.
  • Providing timely and accurate reports including 10% reports, grade reports, and other required reports related to instruction.
  • Maintaining posted office hours in accordance with requirements outlined in the faculty workload policy.
  • Recruiting students for respective program and other programs at RCC,
  • Serving as an academic advisor to students with advising responsibilities in the assigned program relative to course requirements, expectations, and completion standards.
  • Participating in the college's registration and orientation sessions as assigned.
  • Maintaining student files within the department as required by the accreditation agency and state and/ or local policy.
  • Referring students to Student Development personnel for guidance, counseling, and resource assistance following prescribed procedures on an as needed basis.
  • Coordinating retention strategies with the appropriate program faculty, other Department Chairs, Program Directors, appropriate administration, and Student Development personnel to maximize student retention.
  • Providing assistance and information for student follow-up reports and demographics as required by state or local policy and/ or reports.
  • Sponsoring and supporting program enrichment activities, particularly student organizations.
  • Attending meetings, conferences, seminars, briefings, and training sessions to expedite the business of the college.
  • Attending institutional functions such as graduation, faculty/ staff recognition ceremonies, etc. that promote the collegiate life.
  • Serving on local, state, regional and/ or national committees upon request and/ or approval from the administration.
  • Serving on college committees as assigned to expedite college business and to be involved in the decision-making process of the college.
  • Exhibiting a personal and professional attitude that reflects positively upon the individual and the public perception of the community college.
  • Participating in the activities of the Southern Association of Colleges and Schools Commission on Colleges as required.

Institutional Support

  • Working a minimum of a 38-hour workweek in accordance with policies outlined in the Academic Procedures Manual.
  • Assisting with the implementation and enforcement of all official policies and procedures of RCC.
  • Evaluating department faculty in accordance with the faculty evaluation policies and procedures outlined in the Employee Handbook.

Professionalism/Public Relations

  • Stimulating and influencing innovation and creativity at all levels within the organization.
  • Supporting the professional and personal development of all employees in the division.
  • Serving as a role model and advocate for high quality instruction and assessment with faculty and staff.
  • Participating in activities that promote and enhance the college's image among its various publics.

How to Apply

To be considered for this position, please complete an online application at

Job Post Contact

Joy Chappell
Director of Human Resources
(336) 342-4261, ext. 2265