Under limited supervision, performs highly responsible supervisory management and administrative functions for the Social Sciences Department of the Arts and Sciences Division of Pitt Community College. Instructs students in various social science classes and interacts with and assists students in various areas. Reports to the Dean, Arts and Sciences.

Performs various administrative duties in support of the Social Sciences Department including scheduling classes, evaluating and assigning teacher loads, approving course outlines, maintaining files, preparing contracts for instructors, planning and implementing the budget, developing various forms for the Department, maintaining inventory of supplies and equipment, ensuring that equipment functions properly at all times, ordering books, adopting texts, developing new courses, directing and coordinating housekeeping and security functions, conducting long-range planning, writing staff and faculty manual for the Department, etc.

Performs such supervisory duties as instructing; assigning, reviewing, and planning work of others; maintaining standards; solving problems; coordinating activities; allocating personnel; acting on employee problems; selecting new employees; and recommending transfers, promotions, disciplinary actions, discharges, and salary increases.

Instructs students in various social science classes. Duties include preparing lesson plans, course syllabuses, handouts, tests, etc.; gathering resources for class; conducting class; conducting critiques; grading assignments; etc. Prepares various reports related to classes including 20% reports, end-of-quarter reports, grade reports, rolls, etc. 

Performs various student-related duties including advising students, assisting students with class registration, counseling with students, assisting students with study skills, recommending placement tests, referring students for tutors and services, etc. Completes various student forms such as withdrawals, registration, drop/add, and credit by examination.

Remains active in professional organizations and activities. Keeps abreast of newest research in the teaching of social sciences courses by reading professional journals and attending seminars, etc.

Receives, reviews, processes, files and/or submits a variety of documents and reports such as requisitions agendas, annual objectives, book orders, institutional effectiveness reports, professional development reports, budget, numerous schedules and forms, memos, and general letters of correspondence.

Operates, utilizes, and maintains various types of equipment and supplies including computers, calculator, copier, duplicators, audio-visual equipment, fax machine, etc.

Maintains good working relationships and communicates information within the Department and with all departments/divisions on campus.

Responds to phone calls, providing information and answering inquiries as appropriate.

Performs other duties as required.

Performance Indicators

Knowledge of Job:  Demonstrates thorough understanding of and commitment to the mission and philosophy of the North Carolina Community College System and the mission and goals of Pitt Community College, the Health Sciences Division, and Nursing Program. Demonstrates knowledge of trends and best practices in nursing education; principles of adult education and student-centered learning activities; modern instructional technology; and OSHA standards as they apply to health sciences educational environments. Demonstrates proficiency with use of email, word-processing, spreadsheets, databases, presentation software, and Internet.
 
Quality of Work:  Achieves a standard of excellence while consistently seeking ways to improve outcomes. Maintains high standards of accuracy in exercising essential job functions despite pressing deadlines. Regularly produces accurate, thorough, and professional work. Exercises immediate remedial action to correct any deficiencies that occur within areas of responsibility.
 
Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under essential job functions. Avoids getting bogged down in unnecessary details. Demonstrates the ability to manage multiple projects and is able to determine project urgency in a meaningful and practical way.
 
Dependability:  Takes personal responsibility for performing essential job functions with little oversight. Assumes responsibility for performing essential job functions timely, accurately, and consistently. Completes assigned work on or before deadlines in accordance with directives, policies, standards, and prescribed procedures. 
 
Attendance:  Attends work regularly and adheres to college policies and procedures regarding absences and tardiness.  Provides adequate notice to supervisor with respect to leave requests. Adjusts schedule as needed to meet the needs of the college.
 
Initiative and Enthusiasm:  Maintains an enthusiastic, self?reliant, and self?starting approach to complete essential job functions.  Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Undertakes additional responsibilities as needed.
 
Judgment:  Makes sound decisions based on fact rather than emotion. Analyzes problems skillfully and uses logic to reach solutions. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.  Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
 
Cooperation:  Supports a positive team environment and influences others to be excited and committed to furthering the mission of the college. Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Seeks opinions and feedback before decision making process is complete. Responds positively to instructions and directives and questions such instruction and direction when clarification is needed. Offers suggestions and recommendations to encourage and improve cooperation between all employees and departments within the college.
 
Relationships with Others:  Establishes and maintains effective, civil, and respectful interpersonal relations throughout the college and community so as to maintain good will toward the college and to project a positive image. Works harmoniously with others to get the job done. Shares knowledge with others for mutual and college benefit.  Contributes to maintaining high morale among all college employees.  
 
Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time?management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.  Attends meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules.  Maintains a calendar for meetings, deadlines, and events.
 
Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the college and various regulatory agencies.  Takes personal responsibility to ensure standards are not violated.  Maintains a clean and orderly workplace. Takes appropriate action when faced with unsafe or emergency situations.
 
Creativity:  Regularly seeks new and improved methodologies, policies and procedures for enhancing college effectiveness.  Employs imagination and creativity in the application of essential job functions. Able to challenge conventional practices and is not adverse to change.
 
Human Relations:  Strives to develop and maintain good rapport with others.  Listens to and considers others' suggestions and complaints and responds appropriately.  Maintains the respect and loyalty of others.
 
Communication: Writes and speaks effectively. Demonstrates openness and honesty. Conveys ideas and facts orally and in writing using language the audience or reader will best understand. Understands and learns from what others say. Asks appropriate questions to ensure understanding. Explains reasoning behind own opinions and decisions. Utilizes consideration and tact when offering opinions. Exercises a professional approach with others using all appropriate tools of communication.
 
Problem Solving: Anticipates and resolves difficult or complicated challenges. Frames problems before trying to solve them. Shows insight into the root-causes of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. Thinks "outside the box" to find options. Evaluates the chosen course of action after it has been implemented to determine its worth and impact. Maintains composure in highly stressful or adverse situations. Provides direction in crisis situations. Seeks assistance as needed.
 
Flexibility: Remains open-minded and changes opinions on the basis of new information. Performs a wide variety of tasks and changes focus quickly as demands change. Adapts to varying customer needs.
 
Attention to Detail: Is alert in a high-risk environment. Follows detailed procedures and ensures accuracy in documentation and data. Organizes and maintains a system of records.
 
Support of Diversity: Helps to create a work environment that embraces and appreciates diversity. Treats all people with respect. Treats all people fairly without regard to race, sex, color, religion, or sexual orientation.  Values and considers diverse perspectives and ideas.
 
Ethics and Integrity: Demonstrates behaviors consistent with professional code of ethics. Demonstrates honesty, personal integrity, and trustworthiness and ability to maintain confidentiality.