Department Head, Human Services Technology

Department Head, Human Services Technology


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Perry Health Sciences Campus


$55,979.45 - $73,761.16


State of NC Benefits

Job Category

  • Professional

Application Period

Opens: Sunday, August 28, 2022
Closes: Friday, September 30, 2022

Target Start Date

Saturday, October 1, 2022

Expected Work Hours

Hours will vary

Reports to

Dean, Health Sciences

Employment Type

Full-Time Position

Minimum Qualifications

Master's degree in Human Services or related field

Two years teaching experience

Two years supervisory experience

Five years' experience working in the human services field

Preferred Qualifications

Five years supervisory experience

Community college or similar higher education teaching experience 

Current license and/or certification in Human Service discipline

Position Description

Pay Grade: Manager 6

This position coordinates all instructional and academic activities within the department and supervises curriculum/course development.  The Administrative Department Head also serves as the first-line manager of personnel, supplies, equipment, and facilities of the department.


 Responsibilities and Duties (*Essential Functions):

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

* Coordinates all of the instructional and academic activities within the assigned department(s) and subject area(s)

* Responsible for keeping the Division Dean informed of the operation of the supervisory unit

* Provides leadership and supervision of a managerial team that may consist of associate department heads and program directors with a combined full time faculty count of twenty or more in the respective curriculum area, and/or provides oversight over substantive, multiple disciplines

* Represents the department regarding strategic planning issues and assists in the achievement of division goals

* Develops, maintains, and supervises long-range Institutional Effectiveness assessment plans that may include planning, developing, and reporting the program mission, goals, and program/student learning outcomes

* Ensures programs and courses are effectively measuring program and student learning outcomes

Manages curriculum enrollment growth and ensures ongoing development of department program(s)

Supervises curriculum/course development and ensures currency of the curriculum

Supervises, evaluates, and coordinates departmental course offerings

Leads the development of full-time and adjunct faculty teaching schedules

Participates in articulation initiatives

Coordinates and participates in open houses and other student recruitment events

Coordinates high school enrollment opportunities

Maintains catalog, website, and brochure accuracy

Plans and conducts faculty and student orientation and monthly department meetings

Participates in or develops faculty training and/or development

Supervises program reviews

Reviews and recommends changes in curricula and prepares proposals for new curricula, based on the recommendations of the Coordinators, Program Directors, and Faculty

Manages advising processes

Processes degree audits, course substitutions, transcript evaluations, and other like duties

Participates in resolution of faculty and student issues

Develops and implements strategies to promote student persistence and completion of programs

Maintains challenge exams

Ensures currency of course syllabi

Supervises textbook selection, revision, and periodic reviews. Ensures book orders are placed in a timely manner

Completes annual applied benchmark project on an individual or group basis

Job Post Contact

Human Resources