Director, Administrative Computing Services

Director, Administrative Computing Services


Pitt Community College
1986 Pitt Tech Road
Winterville, NC 28590
Phone: 252-493-7200

Job Location

Greenville, NC


Commensurate with Experience



Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Monday, January 22, 2018
Closes: Sunday, February 18, 2018

Target Start Date

Thursday, February 1, 2018

Expected Work Hours


Reports to

AVP, Information Technology & Services

Employment Type


Minimum Qualifications

Requires a Bachelor's degree in Computer Science, Information Systems or related field.
WORK EXPERIENCE:  At least four years of experience of progressively responsible experience, two years of which have been in a supervisory capacity; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Academic environment experience is highly desired.
SKILLS:  Ability to present technical information to non-technical audiences. Ability to work successfully in a team environment, prioritize a variety of work assignments and meet deadlines. Must possess excellent communication and interpersonal skills and the ability to record information quickly and correctly.

Preferred Qualifications

See minimum qualifications

Position Description

Under limited supervision, directs the department of Administrative Computing. The department has responsibilities for the planning, implementation, and support of our campus-wide ERP system, Colleague and other administrative support systems and hardware. Work involves interfacing with end users, technical staff, and college leadership; providing technical leadership and supporting the innovative deployment of technology to support the mission of the college.
This position reports directly to the Assistant Vice President of Information Technology & Services.

Supervises, directs, and evaluates assigned staff; processes employee concerns and problems; directs work; counsels, disciplines, and completes employee performance appraisals; supervises work-study students, interns, 3rd party vendors or other workers as needed.
Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff; assists with complex/problem situations; provides technical expertise.
Gathers information on administrative user's situation; diagnoses the problem or request and if necessary refers to documentation or external resources to resolve the situation.
Designs, develops, and writes computer programs or queries to meet user need requirements which includes programming file creation, update, and maintenance as well as report queries; develops entire modules as needed.
Installs, troubleshoots and is responsible for the adherence to state requirements and the maintenance of State mandated administrative application software (Colleague) and systems from other vendors.
Responsible for the maintenance and selection of administrative computer equipment, operating systems, software, and peripherals.
Forecasts, researches, and evaluates administrative computing needs equipment; recommends equipment and software purchases to the Assistant Vice President for Information Technology & Services.
Plans, directs, oversees, tracks, analyzes, and evaluates the status of all projects; develops goals and objectives for the use and maintenance of administrative computing systems.
Develops and administers security procedures for the Department to include general security for the equipment, as well as access to data.
Assists Auditors in their prescribed role(s) on campus for both the financial and the administrative computing functions.
Receives and/or reviews various records and reports including administrative system software documentation, vendor quotes, invoices, computer work order, monitor administrative users, and monitor loads on the system.
Prepares and/or processes various records and reports including computer work orders, purchase requisitions, computer reports, and various other records, reports, memos, correspondence, etc.
Interacts and communicates with various groups and individuals and the general public.

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