Position subject to availability of funds 

**Open until filled**

FLSA - Professional - Exempt
Salary is based on work experience.
 

The role of the Director, Advising and Student Success is to provide crisis intervention, counseling, assessment, advising, career exploration and development while maintaining a functional online and physical presence for career, college transfer and academic advising services. Oversees retention activities and special population intervention services and works collaboratively with faculty/staff to develop an advising model and advisor training that supports a college wide student success and retention plan that aligns with Completion by Design Principles. Exercises functional supervision over professional advisors/success coaches and the Accessibility and Conduct Coordinator.  

The Director, Advising and Student Success receives supervision from the Vice President, Student Success and Enrollment Management (SSEM).

 Examples of Duties:

• Serve as a college liaison to N.C. Works Career Center, Aviso Retention, and Career Coach Advising Tool. 
• Provide crisis intervention and community referrals to assist students with their personal, educational and career goals and success.
• Possess knowledge of all curriculum programs and provide academic advising.
• Provide career assessment and exploration opportunities to students.
• Serve as a liaison to the testing center and provide guidance on RISE developmental education policies. 
• Collect and analyze academic progress data from term to term. 
• Collaborate with the Coordinator of Student Life and Leadership to offer student success programming, college/transfer fairs and resources that support and enhance instruction and the development of the "whole" student.
• Work collaboratively with Academic Deans and faculty/staff to develop appropriate services to students to include ACA course development support, placement testing, orientation, advising, counseling and referral/crisis intervention and retention activities.
• Maintain a working relationship with community agencies and college/university professionals for appropriate referrals.
• Respond to student complaints and grievances at the informal level according to college policy.
• Coordinate specific professional development opportunities for SSEM personnel and collaborate with faculty/staff to provide professional development regarding student-related issues, advising and college transfer admissions.
• Serve on college committees as assigned (Title IX Team, CARE Team, Enrollment Management).
• Participate in appropriate professional development workshops, seminars and conferences.
• Perform other duties as assigned by the Vice President, SSEM.
• The ability to work a flexible schedule as needed.