Director, Advising and Student Success

Director, Advising and Student Success


College of The Albemarle
1208 North Road Street
Elizabeth City, NC 27909
Phone: 252-335-0821

Job Location

Elizabeth City Campus, North Carolina


$3,818.00 - $4,378.00 Monthly


Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Monday, December 6, 2021
Closes: Saturday, January 15, 2022

Target Start Date

Monday, January 17, 2022

Expected Work Hours


Reports to

Vice President, Student Success and Enrollment Management (SSEM)

Employment Type

Full Time

Minimum Qualifications


  • Master's degree from a regionally accredited college or university.
  • Supervisory experience.
  • Three years of increasingly responsible student services experience in an educational setting with an emphasis on crisis intervention, retention initiative, career development or academic advising. 
  • Team-building, strategic planning and strong interpersonal skills.

Preferred Qualifications


  • Enrollment management software experience.

Position Description

Position subject to availability of funds 

**Open until filled**


FLSA - Professional - Exempt
Salary is based on work experience.


The role of the Director, Advising and Student Success is to provide crisis intervention, counseling, assessment, advising, career exploration and development while maintaining a functional online and physical presence for career, college transfer and academic advising services. Oversees retention activities and special population intervention services and works collaboratively with faculty/staff to develop an advising model and advisor training that supports a college wide student success and retention plan that aligns with Completion by Design Principles. Exercises functional supervision over professional advisors/success coaches and the Accessibility and Conduct Coordinator.  

The Director, Advising and Student Success receives supervision from the Vice President, Student Success and Enrollment Management (SSEM).



 Examples of Duties:

  • Serve as a college liaison to N.C. Works Career Center, Aviso Retention, and Career Coach Advising Tool. 
  • Provide crisis intervention and community referrals to assist students with their personal, educational and career goals and success.
  • Possess knowledge of all curriculum programs and provide academic advising.
  • Provide career assessment and exploration opportunities to students.
  • Serve as a liaison to the testing center and provide guidance on RISE developmental education policies. 
  • Collect and analyze academic progress data from term to term. 
  • Collaborate with the Coordinator of Student Life and Leadership to offer student success programming, college/transfer fairs and resources that support and enhance instruction and the development of the "whole" student.
  • Work collaboratively with Academic Deans and faculty/staff to develop appropriate services to students to include ACA course development support, placement testing, orientation, advising, counseling and referral/crisis intervention and retention activities.
  • Maintain a working relationship with community agencies and college/university professionals for appropriate referrals.
  • Respond to student complaints and grievances at the informal level according to college policy.
  • Coordinate specific professional development opportunities for SSEM personnel and collaborate with faculty/staff to provide professional development regarding student-related issues, advising and college transfer admissions.
  • Serve on college committees as assigned (Title IX Team, CARE Team, Enrollment Management).
  • Participate in appropriate professional development workshops, seminars and conferences.
  • Perform other duties as assigned by the Vice President, SSEM.
  • The ability to work a flexible schedule as needed.

Job Post Contact

JaQuay Sutton

Human Resources Generalist

252-335-0821 ext. 2388