Wilson Community College
902 Herring Avenue
Wilson, NC 27893
Phone: 252-291-1195

Job Location

Main Campus


$50,525.00 - $74,694.00 (Based on Education & Experience)


Full-Time Benefits

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Wednesday, April 3, 2024
Closes: Wednesday, July 3, 2024

Target Start Date

Monday, August 5, 2024

Expected Work Hours

Full-Time Hours

Reports to

Associate Vice President of Enrollment Services/Registrar

Employment Type


Minimum Qualifications

Master’s Degree in Counseling, Higher Ed Administration, Human Services, or related field.

One (1) – Three (3) years of experience in student development or related area of higher education.

One (1) – Three (3) years of experience in a supervisory capacity.

Preferred Qualifications

See minimum qualifications.

Position Description

Under the direction of the Associate Vice President of Enrollment Services/Registrar, this position provides oversight and direction for advising, accessibility services, student support, and engagement for curriculum students.


Accessibility Services Coordinator/Counselor and Outreach & Engagement Coordinator


  • NCCCS policies and procedures related to admissions and enrollment
  • College policies and procedures
  • State and federal policies and requirements for ADA compliance
  • Best practices for advising, retention, and student success
  • Statistical methods as applied to the work of this position   
  • Family Educational Rights and Privacy Act (FERPA)


  • Communicate effectively (verbally and in writing) in a variety of settings, with people from diverse backgrounds, educational levels, and age groups.
  • Operate a PC, mobile devices, and related software. Use Microsoft Office (word processing, database, presentation, spreadsheets) and relevant applications or internet-based platforms.
  • Synthesize information and demonstrate analytical skills in reaching sound conclusions.
  • Establish and maintain effective working relationships with students, faculty, administrators, coworkers, and the public.   
  • Prioritize and complete projects and tasks with attention to detail and accuracy. 


  • Supervises the Accessibility Services Coordinator/Counselor and the Outreach & Engagement Coordinator, which includes planning and goal setting, accountability, and evaluation. 
  • Establishes effective onboarding and advising practices to promote student success.
  • Manages student support functions and processes for Wolf Tracks (Aviso) early alert system.
  • Develops and maintains the Advising Manual to facilitate consistent advising practices. 
  • Conducts advisor training for counselors, coordinators, and faculty advisors. 
  • Coordinates the development and delivery of new Student Orientation. 
  • Works collaboratively to develop and update content for ACA 111 and ACA 122. 
  • Supports the coordination and delivery of accessibility services and ADA accommodations. 
  • Evaluates transfer credit as needed. 
  • Assists with registration of special credit students. 
  • Reviews and approves forms, templates, and general correspondence related to areas of supervision.
  • Leads the delivery of student support programs, services, and resources, including the Food Pantry, Student Government Association, career services, and other engagement activities. 
  • Collaborates with other units of the college to develop and implement strategic enrollment growth strategies. 
  • Utilizes institutional data to support effective practices in each area of responsibility.
  • Provides guidance for the administration of cost centers, and facilitates budget projections based on current and historical data.
  • Serves on institutional committees as appointed.
  • Performs other duties as assigned.

How to Apply

In accordance with the ADA, if you require a reasonable accommodation to apply for this position, please notify the Human Resources Office.

Visit the Human Resources page on our website,, to apply for this position.

Job Post Contact

Human Resources Office

Wilson Community College

P.O. Box 4305

Wilson, NC  27893

Phone:  (252) 246-1410