Director of Assessment

Director of Assessment


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Southern Wake Campus


$57,332.00 - $75,543.00 Annually


Full Time Benefits

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Monday, August 20, 2018
Closes: Tuesday, October 16, 2018

Target Start Date

Thursday, November 1, 2018

Expected Work Hours


Reports to

Department Head

Employment Type

Full-time, Annual

Minimum Qualifications

Knowledge, Skills & Abilities:

Demonstrated ability to develop and assess outcomes for higher education programs and services

Ability to identify and develop research questions, definitions, user requirements and methodologies

Demonstrated ability to conduct and interpret quantitative and qualitative research studies and effectively visualize findings for wide audiences

Demonstrated proficiency in analytical and visualization software, such as EXCEL, SPSS,  SAS, Tableau, etc

Ability to quickly learn, navigate and extract data from technology systems, such as student information systems and assessment management systems

Demonstrated ability to merge and validate data from a variety of sources

Demonstrated ability to perform statistical analysis, including averages and trends

Demonstrated ability to present research in written and oral format understandable to diverse audiences

Demonstrated ability to be flexible, work collaboratively and build relationship with campus-wide stakeholders

Demonstrated project management skills

Knowledge of the value and importance of sound and strategic planning, assessment, and self-study processes and practices

Ability to be flexible and work collaboratively and effectively with faculty and staff

Ability to translate data into usable information and transform it into formats that are consumable for decision-making purposes

Minimum Requirements:
Master's degree in a relevant field, such as adult education, educational research, data analytics, social science research, statistics, or a field requiring research, data and analysis

Experience with cross-functional teams, task forces, or committees

Experience in quantitative and qualitative research design and methods

Work experience in assessing educational outcomes

Work experience using quantitative analysis tools (ex. SPSS, SAS, STATA, etc.) and qualitative text analysis tools.Strong background in using databases, statistical analysis of large data sets, and research design

Preferred Qualifications

Doctorate in a relevant field

Supervisory experience

Position Description

The Director of Assessment is responsible for managing college-wide planning, assessment and evaluation projects in support of the college's mission and strategic priorities. 

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  

*Project manager for initiating, designing and implementing plans to assess and/or evaluate projects focused on innovation and improvement of educational outcomes, including Strategic Planning and other college-wide initiatives

 *Leads and guides evaluation and improvement of the college's Applied Benchmarking processes

 *System Administrator for the college's assessment management system (currently Taskstream) and chair of Institutional Assessment and Effectiveness Committee, which guides deans, department heads, faculty, and staff in assessing outcomes from all program and service areas of the college 

*Acts as expert and consultant on assessment, including writing outcomes, developing and deploying measures, collecting and analyzing results, reporting findings, and developing and implementing action plans 

*Oversees administration of college-wide surveys; develops, administers and analyzes internal surveys needed for assessment and evaluation projects using sound principles of survey design and methodologies

*Leads, designs and implements generally accepted research standards in studies for assessment and evaluation of projects, including quantitative studies employing descriptive and basic inferential statistics using survey and educational data, and qualitative studies involving interviews, focus groups, and text analysis

 *Leads the preparation of technically sound yet easily accessible reports on the results of assessment and evaluation projects for internal and external presentation as well as for publication

Leads cross-functional teams that include employees from various service areas and levels of responsibilities in planning and assessment of projects as assigned

Liaises with Deans and Directors in other service areas to guide  assessment of educational outcomes,  serves on external boards and committees related to assessment, developing contacts and keeping channels open

Informs executive leadership on compliance of the college with internal assessment requirements

Monitors external assessment trends to ensure internal compliance with accreditation standards

Supervises, trains, evaluates and manages the performance of assigned staff and teams 

Plans the use of time and resources associated with assessment processes.  For example, plans the time and resources associated with the Institutional Assessment and Effectiveness committee and assigned personal, such as part-time qualitative researchers and data analysts

Programs and schedules work, such as annual planning and evaluation cycles and deliverables

Leads workshops and training sessions to model and promote effective planning and assessment practices

Promotes continuous improvement by completing an annual applied benchmark project on an individual or a group basis

Job Post Contact

Human Resources