General Function

The Director of Business Continuity (BC) will lead Central Piedmont’s enterprise-wide business continuity efforts working collaboratively across the college to define business continuity and document business impacts and recovery strategies. The focus of the Director will be both strategic, designing required programs and practices, as well as tactical, working on the ground implementation. The Director will be responsible to drive and deliver Business Continuity commitment, support, ownership, accountability and results. The Director will also provide assistance to the Emergency Management program, Security, Enterprise Risk Management, Environmental Health & Safety and other duties as assigned by the Associate Vice President of Risk, Safety and Security.

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Characteristic Duties and Responsibilities

1. Lead a coordinated business continuity program in alignment with continuity best practices. Establish a framework and methodology for completion of continuity plans and continuous cycle of update, validation, and corrective action. Remain well-informed of and implement best practices and industry wide standards wherever practical to support and improve the program.

2.  Identify key components that serve as the basis for continuity plans and programs. Implement standard Risk Assessment, Business Impact Analysis, and other Business Continuity tools and capabilities. Collaborate with Information Technology Services to ensure consensus on critical functions and how they will be supported during a disruption. 

3.  Drives and delivers effective Business Continuity strategies to support and, in time of disaster, recover Central Piedmont's critical business functions.

4.  Coordinate with and support Emergency Management with preparation for crisis and support crisis response efforts.

5.  Create, assist, maintain, monitor, and validate Business Continuity Plans within the business continuity tracking tool; coordinate with units/oversee writing of Business Continuity Plans across the College. 

6.  Develop programs and procedures regarding business continuity, disaster recovery and emergency protocol for all areas of the college and educate staff, students and faculty on Business Continuity and Emergency Management. 

7.  Establish a coordinated program for training, communication, testing and exercising of plans, using a building block approach to build staff, student and faculty knowledge and confidence. Direct the continuous and regular validation and testing of documented Business Continuity plans; create scenarios to re-establish operations from various types of business disruptions.

8.  In collaboration with College Security Services and Community Relations, develop effective and efficient procedures for emergency communication.

9.  Conduct significant internal and external coordination with key partners, across business units, and with key external partners ensuring plans are updated and available to management teams in the event of a disruption.

10.  Attend professional meetings and participate in training or other educational offerings to update professional knowledge regarding new developments and technologies related to disaster recovery and business continuity.

11.  Other duties as assigned.
 

Knowledge, Skills, Abilities and Characteristics

*  Ability to work with senior management seeking buy-in for changes in procedures and recommend spending on equipment necessary for continuity in the event of interruption

*  Ability to represent the college with other community colleges and local government in developing plans, procedures and creating alliances that will respond in the event of an occurrence.

*  Extensive knowledge of business continuity planning, information technology, business interruption and business operations best practices, principles and strategies.

*  Extensive know how in developing and maintaining business continuity plans, conducting business impact analysis and organizing and overseeing business continuity exercises.

*  Proven Project Management capabilities.

*  Demonstrated facilitation and collaboration skills.

*  Ability to communicate and interface with diverse groups (both internal and external); strong interpersonal and communication skills.

*  Detail oriented with strong problem-solving and analytical abilities.

*  Ability to identify potential impacts of business risk and manage those risks effectively.

*  Ability to plan and execute multiple projects simultaneously meeting established deadlines and overall project objectives.

*  Excellent written and oral communication skills.

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