Director, College & Career Readiness Program Performance & Accountability

Director, College & Career Readiness Program Performance & Accountability


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Beltline Education Center


$54,086.43 - $71,266.82 Annually



Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Tuesday, October 22, 2019
Closes: Friday, November 15, 2019

Target Start Date

Monday, December 2, 2019

Expected Work Hours


Reports to


Employment Type

Full-time, Annual

Minimum Qualifications

Knowledge, Skills & Abilities:

Ability to manage multiple high priority initiatives in a fast paced environment
Ability to maintain records accurately and meet deadlines consistently.

Strong analytical skills

Ability and willingness to quickly learn new IT systems and software

Highly developed oral and written communication skills

Should relate and communicate well with individuals from all socio-economic levels and ethnic groups with respect and sensitivity

Ability to motivate staff, develop teamwork, and provide effective supervision

Knowledge of College and Career Readiness policies and procedures


A Bachelor's degree 

Five years of experience working with LEIS system including troubleshooting and supervision of data entry and data integrity

Experience with data reporting standard tools and/or software such as Excel, SAS, SAP, LEIS or other

Current certification for Test of Adult Basic Education (TABE) and/or BEST test administration or must complete certification within 3 months of hiring

May be required to work some evenings or weekends

Preferred Qualifications


Position Description

Pay Grade: Manager 6

This position provides leadership, management and supervision for all aspects of the Performance and Accountability department within College and Career Readiness. This position also serves as chief/lead analyst for performance data collection, analysis, and submissions for state and federal agencies; as well as oversees a team to collect and coordinate student data submissions for enrollment to CCR programs. Additional oversight includes directing all program audits and monitoring.


Responsibilities and Duties (*Essential Functions)


To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Reviews and analyzes data and regulatory reporting systems and alerts management of possible risks related to compliance and funding

*Prepares feasibility reports to provide recommendations for responsible fiscal operations

*Leads College & Career Readiness Program Performance staff performing data collection and data entry into the Literacy Education Information System program

*Works with the Dean of College and Career Readiness and CCR leadership to provide data monitoring outcomes for CCR and communicate new developments

*Directs preparation and error correction of LEIS data for monthly and annual accountability reports and troubleshoots problems with LEIS data collection, entry and reporting

*Works with management to provide consulting to improve efficiency of program operations

*Submits plans and implements controls to maximize data collection and reporting

*Stays current on regulations affecting the organization and provides training to staff to ensure compliance

*Monitors program performance, including (but not limited to) the use of Colleague reports, Informer and Web Attendance

*Oversees and coordinates monthly federal reports for time and effort

*Supervises installation of LEIS programming patches and conducts quality tests before program-wide adoption

Serves as Colleague liaison for College and Career Readiness, builds new courses, trains new staff in the appropriate mnemonics and troubleshoots set-up of College and Career Readiness sections

Serves as a liaison to Office of Institutional Effectiveness, Accreditation and Research

Participates in NC Community College Systems' Office (NCCCS) and Wake Technical Community College professional development, conferences, committees, taskforces and workshops related to LEIS when applicable

Completes an annual applied benchmark project on an individual or group basis

Job Post Contact

Human Resources