DEFINITION:

The Director of Counseling provides overall leadership, management and supervision for the Counseling Unit; which includes supervise, plan and coordinate the activities and operations of the counseling functions for the College; coordinate assigned activities with other College departments and outside agencies; provide support to current and prospective students in meeting their career, personal, educational and academic goals; provide personal counseling as needed.  

SUPERVISION RECEIVED AND EXERCISED:

• Receives general supervision from the Dean of Student Support Services
• Exercises direct supervision over four counselors and the Administrative Assistant for Counseling

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Lead and participate in the development, planning, implementation and administration of goals and objectives, policies and procedures related to counseling services.
• Plan, develop, initiate and market effective counseling services and workshops to support students and faculty.
• Provide personal counseling (i.e. mental health and substance use) to students and make community agency referrals as needed.
• Provide leadership in the planning, coordination and implementation of student retention programming.
• Coordinate required conferences with enrolled students who are on Academic Warning.
• Coordinate mandatory consultation sessions with students who seek guidance prior to withdrawing from one or more classes.
• Coordinate efforts to work closely with faculty on academic concerns/problems of students.
• Assist in the selection, training, motivation and evaluation of assigned staff; establish and monitor employee performance objectives; provide or coordinate staff training; assign work activities and projects; monitor work flow.
• Assist with graduation exercises as assigned.
• Maintain awareness in current developments in higher education counseling.
• Develop and maintain a listing of appropriate referrals for social, psychological and/or medical needs.
• Provide information and assistance to continuing and prospective students regarding the policies and procedures of the college, including admissions, academic and graduation requirements; assist students in interpreting the college catalog.
• Provide students with general course requirements, prerequisite information and transfer requirements; review transfer credits with students; refer students to appropriate staff for specific program information. 
• Assist students transferring to various colleges and universities; refer students to resource materials to obtain information about colleges; contact educational institutions to receive current admissions information; work with college Career and Technical academic areas to increase transferability of programs to other colleges.
• Serve as a liaison between students and faculty to clarify issues and problems; recommend corrective action as necessary to resolve complaints.
• Participate in the planning and organizing of student registration; coordinate and participate in special counseling activities.

Other Important Functions:

• Participate in the outreach activities of the college by making presentations to the community including high schools; and assist in conducting student orientations.
• Assist with student registration as assigned.
• Perform other related duties and responsibilities as assigned

Qualifications

QUALIFICATIONS:

Knowledge of:

• College policies and procedures regarding admission standards and educational program requirements.
• All aspect of Student Services at a community college
• Concepts of adult learning.
• General educational requirements and academic grade and unit equivalents.
• Purpose and function of community colleges.
• Transfer requirements and procedures of regional four-year educational institutions.
• Principles and procedures of educational and career advising.

Ability To:

• Advise students regarding course work needs to meet academic program requirements.
• Establish a rapport with students and create an atmosphere conducive to counseling.
• Interpret and apply the policies and procedures of the college.
• Evaluate test scores and previous education and training.
• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously 
  4. Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Master’s degree in Counseling/Counselor Education with at least one (1) year of postsecondary student counseling/academic advising experience or at least two (2) years of responsible high school student counseling/academic advising experience

Or

• Master’s degree in a Human Service field with at least two (2) years of postsecondary student counseling/academic advising experience.

Minimum Experience:

• At least two (2) years of supervisory experience in postsecondary counseling/advising setting

Preferred Education/Training, Experience, Skills:

• Community College counseling experience is strongly preferred

Supplemental Information

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Successful candidates are required to submit official transcripts for all degrees obtained prior to their first day of work or hire date. If highest level of education is a High School diploma or equivalent, proof of completion is required.

• Successful candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.