Director of Financial Aid

Director of Financial Aid


James Sprunt Community College
133 James Sprunt Drive
Kenansville, NC 28349
Phone: 910-296-2400

Job Location

133 James Sprunt Drive Kenansville, NC 28349


commensurate with education and experience


Full-time Benefits

Job Category

  • Professional

Application Period

Opens: Wednesday, May 22, 2024
Closes: Thursday, August 22, 2024

Target Start Date

Monday, September 2, 2024

Expected Work Hours

M - Th 8AM - 5PM Fr 8AM-12PM

Employment Type


Minimum Qualifications

QUALIFICATIONS: Education, Experience, Skills, and Abilities


The requirements listed below represent the knowledge, skills, and abilities required to perform the essential duties and responsibilities satisfactorily.

Knowledge, Skills, and Abilities:

Ability to communicate effectively through speech and writing.

Ability to identify, communicate, and analyze problems.

Ability to take ownership and utilize constructive feedback.

Must be punctual, professional, and ethically conduct oneself.

Ability to plan and prioritize tasks.

Ability to work respectfully within a team environment.

Skill in managing executive calendars.

Skill in organizing, planning, and coordinating meetings and travel arrangements.

Proven knowledge and skill in the use of advanced features of Microsoft Word, and Excel.


EDUCATION and EXPERIENCE: Any combination of education and experience demonstrates possession of the requisite knowledge, skill, and abilities.



Required:  Bachelor's degree in business administration, Accounting; Financial

Management or related field.          

Preferred: Master's degree in business administration, Accounting, Financial

Management or related field.  Bilingual; Career Readiness Certificate (CRC)


Required:  Experience working with student financial assistance programs and processing student financial aid awards. Computer records management experience required.

Preferred:  Some experience directing a college Financial Aid office.                                                          

PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and move up to 10 pounds and occasionally lift and move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to focus.  May require travel.


WORK ENVIRONMENT: The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee regularly works in indoor conditions. The noise level in the work environment is usually moderate.  

This position description covers the essential functions and duties associated with this position.  Other duties may be assigned by the President or appropriate supervisor personnel.  The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.




James Sprunt Community College is an Equal Opportunity Employer. The College prohibits discrimination against any person (including staff, faculty or student body) on the basis of race, color, national origin, sex, disability, religion, political affiliation, sexual orientation, gender identity, veteran status, genetic information, or age. If you need assistance or accommodations, please contact 910-296-2400. 

Preferred Qualifications


Position Description

Salary is Commensurate on experience and education  

Manage and administer all aspects of the student financial aid program of the college including the Federal Title IV Programs and other national, state, local and institutional grant, scholarship and loan programs.  Position reports to Associate Vice President of Student Services.




This list is meant to be representative, not exhaustive.  Incumbents may not perform all the duties listed, while in other cases, related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities the ability to perform the essential functions.

  • Receive, interpret and implement policies, rules, procedures and regulations pertaining to the administration of federal and state financial aid programs and veterans education benefits.
  • Coordinate state agency grants and awards by serving as a liaison with agency representatives to administer state awards.
  • Prepare detailed federal and state applications and reports to secure funding and to report on the expenditure thereof as required by college officials and governmental agencies; maintain clear audit trail on all programs for State and Federal auditors.
  • Process student aid applications and need analysis forms, package financial aids awards and establish records to reflect financial aid funds awarded.
  • Attend state and federal financial aid and veterans affairs workshops for the purpose of seeking and receiving advice and counsel concerning the administration of financial aid programs.
  • Counsel students and parents on financial aid policies and procedures including the presentation of financial aid workshops on campus and off campus.
  • Design forms, letters and brochures for use by students, staff, parents and high school personnel to interpret the administration and implication of local, state and federal developments in financial aid.
  • Ensure the maintenance of timely and accurate input and retrieval of financial aid data through computerized processes.                                        
  • Coordinate all financial aid programs with the Business Office staff for the purpose of ensuring proper fiscal control; implement and direct the charge/payment procedure to properly credit the student's financial aid account in the Business Office.  
  • Assist the Veterans Affairs Representative with Veteran Assistance Programs.  
  • Ability to effectively manage a financial aid office; to include supervising financial aid staff.
  • Knowledge of Microsoft Office programs.
  • Ability to balance multiple job duties and prioritize tasks; including assigning task to financial aid staff.
  • Ability to collaborate with other campus departments to administer Financial Aid.  
  • Knowledge of the various operations in transmitting and retrieving financial aid data, and packaging financial aid awards.
  • Acquire computer/technology competencies as appropriate to the position.
  • Assist with equipment and software maintenance.
  • Maintain security of personal computer access.
  • Perform other professional or job-related duties as assigned.
  • Serve on college committees.
  • Acquire computer/technology competencies as appropriate to the position.
  • Maintain security of personal computer access.
  • Perform other professional or job-related duties as assigned.
  • Serve on college committees as directed by the supervisor.

How to Apply


Job Post Contact

Human Resources

Tonya Kenan
HR Director & Title IV Coordinator

Kerry Miller
HR Coordinator

Cynthia Glaspie
HR Assistant