Director of Information Services

Director of Information Services


Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Alamance Community College (Main Campus)


$65,876.00 - $77,553.00 Annually


Full Time Benefits

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Thursday, April 9, 2020
Closes: Tuesday, June 30, 2020

Target Start Date

Monday, June 1, 2020

Expected Work Hours


Reports to

Vice President

Employment Type

Full-Time Exempt

Minimum Qualifications


  • Demonstrated innovative and creative leadership, with a commitment to excellence
  • Understanding and commitment to the mission and principles of community colleges
  • Outstanding interpersonal and communication skills (both written and oral)
  • Ability to establish and maintain effective working relationships with faculty, staff and students as well as other internal and external stakeholders
  • Bachelor's degree from a regionally accredited institution
  • Minimum of five (5) years of increasing successful responsibility in the field of Information Services Management.  Higher education experience preferred
  • Commitment to using data to support informed decision-making processes
  • Highly developed collaboration, analytical, and problem-solving skills
  • Ability to interpret and understand laws, statutes, rules, and regulations and apply them in the best interest of employees, students and the College


  • Cisco enterprise networking
  • Operating systems: windows server 2012R2 and up, Ubuntu 14 and up, FreeBSD 11 and up, Solaris 10 and up, Redhat 7 and up
  • Enterprise open source storage and virtualization technologies, zfs filesystems, KVM virtualization
  • Configuration management technologies: salt, chocolatey, Jenkins
  • Microsoft enterprise technologies: System Center Configuration Manager, Active Directory
  • Packet filtering firewall technologies
  • AWS and Azure knowledge/comfort
  • Must embrace open source technology

Preferred Qualifications

Bachelor's Degree in Computer Science, Computer Information Systems or related field
Industry-Recognized Certifications in Cisco, CompTIA, AWS, Microsoft

Position Description


Alamance Community College (ACC) seeks a dynamic, innovative and proven leader to serve as its next Director of Information Services. Reporting to the Executive Vice President, the Director of Information Services is responsible for the management of college-wide information technology systems and security, including providing technical leadership, vision and oversight for function; planning, evaluating, and monitoring college-wide applications and database projects; and evaluating new technology that will benefit the College in terms of accomplishing its mission.   The Director facilitates the daily work of the IS Department; providing guidance to employees, other department managers and senior leadership regarding IS policies, procedures and technology-related matters; reviewing and implementing IS policies and procedures.

Founded in 1958, ACC is the 14th largest of North Carolina's 58 community colleges, enrolling annually approximately 15,000 curriculum and continuing education students. The College is located within the Piedmont-Triad Region in beautiful Alamance County, which is situated between Greensboro to the west and Chapel Hill and Durham to the east.

The ideal candidate for this position will have a demonstrated record of innovation and achievement in Information Technology Management.  This individual will be accountable for the planning, development, implementation, evaluation and management of the College's IS programs, policies and procedures. This individual must have a demonstrated record of success in building effective programs and partnerships, and garnering support from a sizeable constituency base.

Example of Duties

  • Provides technical leadership, vision, and oversight for functional areas within the IT function; work may involve overseeing day-to-day operations related to managing, maintaining, monitoring, upgrading, developing, mitigating risk related to, and supporting IT systems, including networks, servers, PCs, cloud and internet services, and other software, hardware, and peripherals
  • Plans, evaluates, and monitors college-wide applications and database projects to ensure timely completion and alignment with college goals, budgets, policies, and procedures; work may involve prioritizing projects, and coordinating with internal departments and external agencies, including vendors, to identify project needs and facilitate project operations
  • Evaluates, recommends, and/or implements new technology solutions beneficial for the College; work may involve researching product and other information; preparing budgets; managing licenses and agreements; and coordinating with internal departments/personnel, external agencies, and other key stake holders to identify needs, make recommendations, and gather and communicate information
  • Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations
  • Supports IT and other department operations by providing end user support, and identifying and troubleshooting technical problems related to networks, servers, desktops, operating systems, programs, and application software systems
  • Serves as the College's Chief Information Security Officer
  • Responsible for the budget of the Information Services Department
  • Advises Executive Vice President and President on IT matters
  • Serves on college standing committees (e.g. Professional Development, Strategic Planning)

How to Apply

In addition to letter of interest addressing how you meet the minimum qualifications of this position, please submit your résumé and transcript(s) (unofficial copies of transcripts are acceptable). An ACC online application MUST be fully completed for consideration.

Job Post Contact

Nicole Rone

HR Specialist

Alamance Community College