PRIMARY PURPOSE OF POSITION

The Director of Information Technology is responsible for leadership and coordination of the information technology (IT) services of the College and has primary responsibility for short-term and long-term planning, design, and implementation of IT related services. Serves as a member of the President’s Administrative Council. Perform work in accordance with the stated vision, mission statement, and core values of Haywood Community College.

Anticipated start date is 6/14/21.

ESSENTIAL JOB DUTIES

Leadership and Administration

·         Provides direction, supervision, guidance and leadership on all functions within the information technology department
·         Participates in the employment, evaluation, and development of all IT employees
·         Coordinates and oversees long-range planning activities for the technology infrastructure of the College
·         Provides project management for technology deployment or implementations and is responsible for assuring the maximum availability and reliability of the college’s technical networks with the resources available
·         Works collaboratively with other departments to identify end-user needs and to efficiently implement technical solutions and upgrades
·         Maintains and develops standards for desktop computing, user support services and training and keeps applicable College policies and procedures up to date
·         Evaluates and recommends vendor contracts in accordance with policy and procedure for hardware, software and technology related services as needed
·         Prepare and maintain fiscal, personnel, audit, and administrative reports; ensure that reports are completed in a correct and timely manner
·         Prepare and oversee the IT department budget
·         Lead by example those qualities demonstrating professionalism and competence with high ethical standards
·         Participate in College and community activities and events
·         Guide the planning and goal setting process for Information Technology; establish and fulfill objectives in line with the College mission and goals
·         Actively communicate technology-related information to the campus community including but not limited upcoming enhancements, IT training opportunities, security threats, service disruptions and/or planned upgrades, etc.
·         Attend Board of Trustee meetings and offer IT updates as requested
·         Represent the interests and issues of Information Technology to the President, Vice-President, the Executive Team, the Administrative Council, and the general College community; position Information Technology to be responsive to and supportive of College administrators, faculty, and students
 
 Information Technology

·         Ensure that the information technology operating systems, software, equipment, and technical support services enhance student learning, administrative functions, and student development services for students, staff, and faculty
·         Develops information security and network security guidelines and maintains oversight for ongoing monitoring. Keeps up to date with possible risks, ensuring that all available safeguards are recommended and in place
·         Work with IT staff to ensure that the College web-site is developed in collaboration with the Director of Marketing and that it encourages user access to and use of College information, services, and instruction
·         Involve faculty, students, and staff in defining technology standards of operation and excellence
·         Maintain the vitality of the College Technology Plan and the College Business Continuity Plan
·         Ensure the College is in compliance with the technology parameters set by the North Carolina Community College System and the Southern Association of Colleges and Schools Commission on Colleges

Other duties may be assigned as deemed appropriate and/or necessary by the Vice-President of Student Services