The Program Director, Information Technology, functions as the academic administrator for the Information Technology program by providing accessible, quality learning experiences within the classroom, laboratory, and/or distance learning settings; facilitates the learning process to help students be successful; provides accurate, quality academic and career advisement for students; seeks professional development opportunities to implement best practices in teaching within discipline area; maintains office hours according to institutional policy; completes required course assessments and documentation in an accurate and timely manner; attends college meetings, student activities, institutional functions; and contributes to the development of curriculum courses and programs; collaborates with workforce partners to ensure that the program is meeting the needs of business and industry; and partners with other areas of the college to deliver customized training courses as needed.

Essential responsibilities and other duties may include, but are not limited to, the following:

Essential Functions:

• Plans and delivers accessible, quality instruction that enhances student learning and ensures students’ understanding of course outcomes.
• Instructs 15-22 contact hours, in either curriculum, non-curriculum, or business and industry, each week, or teaches a reduced teaching load recommended by the Dean and approved by the Vice President of Instruction; prepares objectives, assignments, assessments, instructional and supplemental materials, grading standards, and attendance policies in accordance to college and department policies; develops course syllabi to be distributed; keeps online courses regularly updated; and begins and ends courses as scheduled.
• Ensures the classroom environment (seated, online, or hybrid) is appropriate for diverse student learners through equity and inclusion frameworks, such as Culturally Responsive Teaching and Universal Design for Learning.
• Ensures availability for all students, in the classroom and through distance learning, by maintaining established office hours, offering availability by appointment, and by responding to electronic communication in an appropriate, timely manner. 
• Maintains and completes accurate records of student attendance and grades as indicated by institutional policy and submits all final reports in an accurate and timely manner.
• Remains knowledgeable with the program and/or transfer requirements to deliver accurate, quality academic and career advising and assists with development of transfer pathways, as needed. 
• Develops new courses and/or revises course content and outcomes in the area as needed; recommends appropriate course textbooks, supplies, software, and equipment.
• Creates the program’s course sequence, develops the program’s course schedule with input from faculty, and assigns teaching workloads for faculty.
• Participates in institutional effectiveness processes, including managing program review, assessing course outcomes, developing the division’s plans of action, and assisting with grants, as needed.
• Manages the assigned departmental budget; assists in planning future resources for equipment, materials, and supplies; recommends staffing needs.
• Mentors and evaluates full-time and part-time faculty to ensure quality instruction, assisting with measuring course outcomes, developing outlines and assessments, and completing forms, grades, and attendance reports, if needed.
• Participates in the academic program’s recruitment and retention efforts; reviews and provides recommendations for the program publications, webpage, publicity, and other community relations activities and events.
• Establishes and maintains productive working relationships with faculty, staff, advisory committees, outside agencies, and/or clinical affiliates.
• Collaborates with colleagues to ensure quality instruction and successful implementation of department and division goals, the college’s Strategic Plan, and state-wide initiatives. 
• Supports collaboration with other divisions and departments to align comprehensive credit and non-credit courses and programs where appropriate. 
• Attends workshops, seminars, and conferences; makes presentations to outside agencies as a representative of the college; researches and implements best practices in teaching in the assigned area of study; participates in thirty (30) hours of professional development activities, including required employee training offered by the college.
• Actively supports the college’s retention, progression, and completion initiatives, leading to all student learners’ success.
• Supports the college’s mission, vision, and core values by adhering to all policies, procedures, and faculty guidelines.

Marginal Functions: 

• Serves on standing and ad hoc committees and focus groups; researches and develops recommendations related to academic and instructional programs; maintains contacts with business, industry, and professional organizations to keep instructional programs current.
• Travels to the Caldwell campus, Watauga campus, or any off-campus sites, if needed. 
• Participates in the development and delivery of public information efforts; supports college functions and cultural activities.
• Assists with inventory of programmatic equipment; assumes responsibility for labs and other facilities designated primarily for the assigned program.
• Perform other duties as assigned.

This position description covers the essential functions and duties associated with this position. The President or appropriate supervisory personnel may assign additional responsibilities. The college reserves the right to alter duties, responsibilities, conditions, working hours, and job title with or without notice.