The Director of Institutional Effectiveness is responsible for developing, coordinating, managing, and monitoring a comprehensive program of institutional effectiveness that will comply with state and accrediting agency requirements.  Duties include directing and coordinating institutional planning and evaluation activities, including developing goals and objectives; preparing operational and strategic plans; and monitoring and evaluating the plans. This position also serves as the grants coordinator for the College.  The Director of Institutional Effectiveness reports to the College President.

Essential Duties

Develops, organizes, and implements comprehensive planning and evaluation activities and programs for the College.
 
Directs, oversees, and participates in College planning activities and projects; monitors and evaluates effectiveness of planning and procedures, products, and recommendations; trains College faculty and staff in goal setting, planning, and evaluation techniques and procedures.
 
Directs and supervises the planning and development of research projects with the Research Associate and other departmental staff.
 
Query, retrieve, and establish databases and cohorts from data warehouse and Datatel to support assessment, evaluation, planning, and reporting needs of the College to facilitate decision-making and report submission.
 
Serves as an informational resource to the college administration, faculty, and staff in the total planning process.
 
Prepares annual Institutional Effectiveness Plan including college priorities, goals, and missions updates.
 
Assists with compiling the accomplishments of the College annually for presentation to the Board of Trustees; establishes yearly college priorities and goals.
 
Assists with the Annual Program Review for each of the college’s instructional and service programs; assists with the development, revision, measurement, and assessment of learning outcomes and documentation of the use of results. 
 
Coordinates the Three Year Program Review process for academic programs. Provides data packets for each program annually for outcomes/program reviews.
 
Coordinates the combined Advisory Committees’ annual meeting.
 
Assists instructional program staff with state or national accreditation requirements.
 
Supervises the development and publishing of the College Fact Book.
 
Maintains a database for the Colleges contractual MOU’s/Agreements.
 
Develops appropriate methodologies to provide research-based data to all college constituents; develops and maintains student cohort databases for longitudinal comparison and analysis (Retention; QEP, Performance Measure monitoring, new initiatives).
 
Monitors annual performance indicators and informs administration of changes, results, and trends.
 
Seeks external funding via grant identification and submission: assists with grant acquisitions, data analysis, evaluation, and follow-up reporting criteria. Serves as the Authorized Organization Representative (AOR) for grant submission through Grants.gov.
 
Assists with revision and updating of the college diversity plan.
 
Develops, monitors, and controls departmental budget, goals, and objectives.
 
Supervises all department staff; interviews and hires personnel as needed.
 
Facilitates SACSCOC activities for the College: compiles and submits the SACS Institutional Profiles, ensures compliance with substantive change and other SACS-related policies; and provides on-going documentation of institutional compliance with all accreditation standards. Serves as the SACSCOC Liaison for the College.
 
Serves as the IPEDS key holder: ensures Fall, Spring, and Winter collection reports are submitted accurately and on time and locked down into the IPEDS system.
 
Supervises the annual NCCCS report plan for institutional reporting, including NCHEDS, IPEDS, Customized Training, Career Readiness-Literacy, FTE, Financial Aid, and building utilization. Serves as the College Data Coordinator.
 
Supervises the design, administration, summary of all external and internal surveys including graduate, non-completer, employer, course, and environmental, etc.
 
Maintains knowledge of useful software for electronic processing of survey and planning data (SNAP).
 
Conducts departmental audits on records and procedures as assigned by the President.
 
Maintains the master listing of College committees. Serves on standing and ad hoc college committee; coordinates committee activities for the Institutional Effectiveness Committee, the SACSCOC committee, and several grant-planning committees.
 
Represents the College in professional organizations such as CCPRO and other statewide committees such as performance funding and leadership initiatives.
 
Performs related duties as assigned.

DISCLAIMER
The above statements describe the general nature and level of work performed by individuals assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as assigned by administration and supervision.