The Director of Institutional Effectiveness/SACSCOC Liaison provides leadership and oversight for institutional planning processes, conducts research and analysis for informed decision making, and develops institutional assessment systems to ensure accountability and effectiveness. He/she assists the senior administration in implementing a planning, management and assessment program, and facilitating the management of the college’s strategic plan. The Director of Institutional Effectiveness/SACSCOC Liaison reports directly to the President and serves as a member of the President’s Cabinet.

The Director of Institutional Effectiveness/SACSCOC Liaison deals with faculty, staff, college administrators, and staff of the North Carolina Community College System. The incumbent must be able to deal diplomatically with other divisions of the College to enhance the process of institutional effectiveness and SACSCOC compliance. The ability to communicate to groups of faculty and staff through division meetings is necessary. Also, person-to-person relationships are necessary for explaining procedures and interpreting data. Correct conveyance of fact is critical, and there must be attention to detail in analyzing, interpreting, and dissemination of analytical data. Confidentiality of information is expected in this position.