Director, Institutional Effectiveness & Research

Director, Institutional Effectiveness & Research


Cape Fear Community College
411 North Front Street
Wilmington, NC 28401
Phone: 910-362-7000

Job Location

Downtown Campus

Wilmington, NC




State of North Carolina

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Monday, June 24, 2019
Closes: Monday, July 15, 2019

Target Start Date

Thursday, August 1, 2019

Expected Work Hours

8am-5pm Monday-Friday

Reports to

Vice President, Academic Affairs/Liaison to SACSCOC

Employment Type

Full Time

Minimum Qualifications

  • Master’s Degree from a regionally accredited university in a field related to institutional effectiveness, higher education, or a related discipline.
  • Advanced skills and experience in using applications such as Ellucian Informer, MS Excel, SAS, SPOL, Compliance Assist; SPSS, etc. for IE and reporting purposes
  • Familiarity with SACSCOC accreditation requirements
  • Experience with reporting procedures and requirements for higher education
  • Experience in designing and deploying survey instruments for the collection of quantitative and qualitative data.

Preferred Qualifications

  • Experience conducting Institutional Research
  • Assisting with Institutional accreditation activities

Position Description

The Director facilitates institutional research and assessment activities to support the College’s institutional effectiveness processes, reporting requirements, and accreditation standards; provides institutional data and reports as required by the NC Community College System, and addresses the data and planning needs of the College.


Essential Functions:

  • Assist with facilitating the College’s institutional effectiveness processes, including curriculum program reviews, strategic planning, planning retreats, and planning unit assessment cycles
  • Assist with the regular assessment of the College’s program learning outcomes and general education competencies
  • Conduct institutional research for the purposes of satisfying internal and external data reporting requirements
  • Serve as the College’s data coordinator for the NCCC System Office
  • Ensure the accuracy and validity of all externally reported College data
  • Manage internal data and research requests


Other Important Functions:

  • Maintain up-to-date and accurate records of the College’s IE and planning processes
  • Address the data needs of other units within the College
  • Provide support to the SACSCOC Liaison in addressing the Commission’s reporting and documentation requirements
  • Maintain up-to-date and accurate IEP pages on the College’s website
  • Lead the College’s data coordinating team to support the accuracy, validity, and replicability of internal datasets and research projects
  • Prepare effective presentations and reports for internal and external audiences
  • Compose, distribute, collect, and analyze surveys on behalf of the College
  • Perform other related duties and responsibilities as assigned

How to Apply

Please click on this link  or visit the CFCC Employment Opportunities website at



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