Director of Library Services

Director of Library Services


Cleveland Community College
137 South Post Road
Shelby, NC 28152
Phone: 704-669-6000

Job Location

Shelby, North Carolina


Based on experience, Starting salary range $50,679.00 to $76,018.50


Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Monday, March 18, 2024
Closes: Monday, April 15, 2024

Target Start Date

Saturday, June 1, 2024

Expected Work Hours

Monday through Friday 40 hours

Reports to

Vice President of Academic Affairs

Employment Type

Full-time 12 month

Minimum Qualifications

Required Qualifications

  • Master’s degree in Library Science from a regionally accredited institution.

Skills and Abilities

  • Ability to work effectively and collegially with others.
  • Skill in the use of computers and commitment to use of technology.
  • Experience with current version of MS Office or similar programs
  • Excellent oral and written communication skills
  • Provide exceptional customer service with people internal and external to the institution.
  • Familiarity with and appreciation for the mission of a comprehensive community college.
  • Effectiveness in the following College organizational competencies:
    • Translating College purpose, values, and vision into organizational action
    • Collaborating and facilitating
    • Creating and innovating
    • Anticipating and responding to change
    • Providing vision and leadership
  • Flexible and adapts to change
  • Maintain general knowledge of other campus departments and processes and refer students to appropriate departments as needed
  • Ability to multi-task with multiple departments and activities of others.

Preferred Qualifications

See Required qualifications

Position Description


Supervises Library activities to include personnel, public service, collection development, acquisitions, and technical functions; directs library policy and program development, review, and planning; directs, coordinates, designs, and delivers all seated information literacy activities and provides leadership in information literacy initiatives for the campus; provides professional library services to students, faculty, staff, and community patrons including reference services and information literacy instruction; provides leadership in the application of computer and other technologies related to library and information services; directs, designs, and delivers library outreach and programming.

Essential Duties Summary


  1. Supervises Library Services Coordinator, Collection Development and Digital Resources Librarian, and Tutoring Coordinator to include establishing priorities, directing workflow, and evaluating employee performance.
  2. Directs the development and review of library policies and procedures.
  3. Provides leadership for the College in information literacy and library/information services.
  4. Researchers, evaluates, recommends, and coordinates procurement of appropriate resources, equipment and systems related to library services.
  5. Supervises creation and maintenance of library webpages to include instructional support content, research guides, bibliographies, tutorials, presentations, and directions
  6. Collaborates with other College librarians to ensure information literacy instruction, reference service, and availability of appropriate learning resources to all students and faculty.
  7. Ensures library compliance with College, state and federal codes, guidelines, and policies related to accreditation standards, copyright and intellectual property rights, and ADA/Sections 504 and 508.
  8. Provides information and assistance to the College’s administration regarding facilities planning; activities, needs, and issues related to library/information services.
  9. Maintains contact with the College’s academic divisions, departments, programs, and instructors to assess instructional resources and determine future needs; encourages faculty in the exploration, selection, implementation, and use of Library resources.
  10. Maintains strong relationships with College IT department for the benefit of the library.
  11. Directs the preparation and maintenance of statistics, records, reports, and files related to library collections, programs, services, personnel, and budget needs; ensures mandated reports are submitted appropriately.
  12. Provides leadership for the College in library and related information services and information literacy initiatives; supervises planning, scheduling and implementation of information literacy services.
  13. Develops and conducts learning needs and outcomes assessments on all aspects of information literacy and reference services to ensure a high standard is maintained.
  14. Directs strategic planning with respect to the future growth and development of the library.
  15. Leads the library staff in professional development activities.
  16. Serves as chair of the College Library Committee.
  17. Provides reference service and assistance using traditional and virtual methods.
  18. Coordinates and participates in inventory of library materials and collections.
  19. Serves on College committees and taskforces as assigned.
  20. Participates in professional organizations and professional development activities
  21. Serves as contact point for instructor requesting in-class library instruction and maintains library instruction calendar.
  22. Participates in the preparation of library instructional materials, guides, and bibliographies.
  23. Coordinates, designs, and delivers all seated reference, instruction, and information literacy assistance to on-campus students.
  24. Coordinates, designs, and delivers all seated reference, instruction, and information literacy assistance to CECHS students.
  25. Coordinates, designs, and delivers all seated reference, instruction, and information literacy assistance to local high school students
  26. Coordinates, designs and delivers information literacy classes and workshops for students, faculty, and staff.
  27. Coordinates and processes all streaming videos shown for off-campus students.
  28. Coordinates and participates in library section of program review with discipline coordinators/department chairs.
  29. Performs walk-in Help Desk duties (resetting passwords, setting up new user accounts, answering Bb questions).
  30. Performs other duties as assigned.


How to Apply

Interested candidates must complete the online employment application via PeopleAdmin. Candidates can apply by accessing or by clicking the position titles above.

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Contact Allen Kniceley, Director of Human Resources and Organizational Development,  704-669-4037

Job Post Contact

Allen Kniceley