Job Title: Director, Organizational Development and Learning

Department:  Talent And Equity

FLSA: Exempt

Direct Reports: none

Minimum Qualifications: Master’s degree in organizational development/organizational behavior, curriculum and instruction, instructional design, Human Resources or related field; Training and development experience in a community college or university setting.

Work Experience: Requires 5 – 7 years of experience in training, designing, and delivering online and classroom training; 1 – 3 years of teaching experience in higher education.

Preferred Qualifications

Knowledge, Skills and Abilities:

The candidate must demonstrate high levels of the following:

• Knowledge of the College’s organizational structure, strategic plan, goals, priorities, policies, and procedures;
• Organizational and interpersonal skills with acute attention to detail;
• Verbal and written communication skills;
• Supervising, coaching, and developing others;
• Problem-solving and critical-thinking skills;
• Multi-tasking and meeting deadlines;
• Ability to effectively manage budgets;
• Knowledge of Learning Management Systems;
• Knowledge of teaching and learning principles for adult education, including curriculum development, implementation, and evaluation;
• Customer service and relationship building skills;
• Ability to effectively plan, organize, develop and implement comprehensive employee development programs focused on succession planning;
• Ability to determine organizational training needs and establish training priorities to address specific performance deficiencies;
• Thorough knowledge in developing organizational effectiveness and leadership development programs;
• Ability to collaborate with individuals across a wide variety of operational, functional, and technical disciplines;
• Microsoft 365 products, including Excel, Outlook, PowerPoint, Word, Teams, Poll Everywhere, and Forms;
• Knowledge of, respect for, and skills to engage with those of diverse cultural backgrounds, while championing equity;
• Understanding of the mission and vision of a community college; and
• Personal integrity, honesty, and the ability to maintain confidentiality.

Essential Functions:

The Director, Organizational Development and Learning (OD&L) will report to the Vice President, Chief Talent and Equity Officer, leading strategies to support a high-performing learning organization. The position is responsible for managing and supporting the assessment of organizational development needs to inform the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of all College employees, including emerging leaders. The Director, OD&L will develop, implement, and administer leadership development and training initiatives for the College’s departments, teams, and employees in support of the strategic plan. 

Job Duties

1. Collect and analyze quantitative and qualitative data to determine professional development offerings and assess the effectiveness of current professional development initiatives;
2. Perform ongoing needs assessments and review College resources to ensure that learning and development resources exist or developed to support learning needs based upon projected competencies, organizational changes, other external factors, and the strategic plan;
3. Develop relevant metrics to analyze and evaluate the effectiveness of programs and services offered through OD&L;
4. Define, create and manage strategies for the design, implementation, and evaluation of programs that facilitate the professional development, leadership development, and continuous learning for all employees;
5. Collaborate with staff and faculty to create intentional, customized training to meet their specific professional goals and determine professional development priorities;
6. Ensure professional development offerings meet the needs of employees who vary by role, job status (full or part-time), experience level, and cultural background, among other characteristics;
7. Create connections, facilitate relationships, and encourage dialogue among stakeholder groups to build an inclusive learning community; Identify additional opportunities to bolster processes or skills;
8. Collaborate with the Director, Human Resources and Talent Management to develop a Leadership Academy that supports the Talent Management Plan and delivers comprehensive training programs and learning events to meet professional development and succession planning needs focused on supervisory, management, and leadership development for all employee types and levels;
9. Work with the Director, Human Resources and Talent Management to develop staff development professional learning enhance customer satisfaction, student retention, and student persistence;
10. Collaborate with the TLC Coordinator and AVP of Academics and Guided Career Pathways to support faculty engagement efforts to close equity gaps and achieve racial equity in credit-bearing and non-credit courses;
11. Collaborate with REAP and the data dive teams to design training to engage faculty in implementing evidence-based teaching and learning practices to improve student success;
12. Collaborate with the Talent and Equity division team members to enhance, develop, and facilitate professional development offerings for the Equity Institute;
13. Establish self-support training opportunities in the Leadership Academy, Teaching and Learning Center, and the Equity Institute for external partners and community colleges;
14. Disseminate information about current research and proven practices in teaching and learning and student retention;
15. Partner with the TLC Coordinator and the Director, Human Resources and Talent Management to support the creation and/or revitalization of new employee and new faculty onboarding, Employee First-Year Experience program, Faculty/Staff Interest Groups (FIGS), Employee Resource Groups (ERGs), Scholarship of Teaching and Learning (SoTL) focused on the retention, engagement, and success of new employees;
16. Collaborate with the TLC Coordinator to publish Learning Matters bi-annually;
17. Collaborate with other areas of the College to develop and facilitate new and innovative formal and informal learning opportunities including, but not limited to workshops, lunch and learns, on-demand learning, retreats, certificate programs, book clubs, professional administrative conferences, leadership academies, and faculty/staff mentoring programs; and
18. Provide consultation to the VP, and CTEO on initiatives, strategies, and industry practices for employee engagement, professional development, intervention, and implementation of key strategies designed to support talent management and staff/faculty development in alignment with the College’s goals.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee in performing the essential functions of this job:
Ability to sit and/or stand for long periods of time;

• Ability to lift, at times, 10 lbs.; and
• Good eye/hand dexterity.

Required Working HoursA minimum of a 40-hour work week as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours.