Director, Personal and Career Development

Director, Personal and Career Development


Western Piedmont Community College
1001 Burkemont Avenue
Morganton, NC 28655
Phone: 828-438-6000

Job Location

Main Campus


Hiring Range – Minimum to Midpoint ($3,793 – 4,741/monthly)



Job Category

  • Professional

Application Period

Opens: Tuesday, March 19, 2024
Closes: Thursday, April 18, 2024

Target Start Date

Wednesday, May 1, 2024

Expected Work Hours


Reports to

Dean of Student Services

Employment Type


Minimum Qualifications

  1. Bachelor’s degree required.
  2. Minimum of 3-5 years’ experience working with persons with various disabilities is required (e.g. Neurodiversity, physical disabilities, sensory disabilities, mental/psychological impairments, and learning disabilities).
  3. Two – three years of experience supervising professional and paraprofessional staff in an educational, human services agency, or similar setting is required.
  4. Demonstrate knowledge and experience implementing state and federal guidelines and academic accommodations as required by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973.
  5. Demonstrate ability to communicate professionally and collaborate effectively with external organizations and companies.
  6. Requires the ability to establish rapport and work collaboratively with diverse students, faculty, staff, community members, and external organizations.
  7. Demonstrate strong verbal and written communication skills and the ability to adapt communication style and methodology to meet an individuals’ unique needs.

Preferred Qualifications

  1. Master’s Degree in Counseling, Social Work, or equivalent health related discipline preferred.
  2. Familiarity with Deaf culture, the disability rights/independent living movement, and a willingness to learn basic sign language skills preferred.

Position Description

Under the direction of the Dean of Student Services, the Director of Personal and Career Development is responsible for providing leadership to the College on all matters related to mental health, disabilities, and career development. The Director will establish, plan, organize and maintain control of all aspects of the department and will establish and maintain external relationships with local human service/mental health agencies, Burke County Public Schools leaders, local civic organizations, and local and regional employers. Additionally, the Director provides academic and career counseling to WPCC students and collaborates with students and community-based providers to locate appropriate counseling services for students whose needs fall outside the scope of care for campus-based mental health services.

  • Serve as lead contact person for all students, state agencies, institutions, personnel, local employers, and the general public seeking information on accessibility, disability related accommodations, and other aspects of disability services available at WPCC.
  • Serve as the college’s ADA Compliance Officer regarding any state and federal laws and regulations and responding to any complaints from the Office of Civil Rights (OCR).
  • Ensure that all staff, faculty, and contractors are in compliance with the College’s legal obligation to provide appropriate accessibility and accommodation in order to comply with state and federal non-discrimination laws. Additionally, the Director will ensure all full-time and part-time staff as well as contractors understand their responsibilities to maintain student privacy as directed by FERPA.
  • Responsible for determining disability eligibility and approving reasonable accommodations based on student self-disclosure as well as supporting documentation from qualified treatment provider(s). Each student’s academic schedule (i.e., course load, the technical standards of the student’s program, and individual course objectives and learning outcomes) are also considered when developing a student’s individualized accommodation plan.
  • Design, implement, and continuously improve counseling and career programs that support students’ academic, personal, and career development.
  • Serve as the point of contact for the college’s contract with TimelyCare, a third-party vendor providing virtual medical and mental health care for curriculum students.
  • Responsible for supervising, coaching and evaluating the professional performance of all office staff and contractors to ensure optimum conditions for communication and collaboration exist between students, faculty, staff, and external constituencies.
  • Attend conferences and other professional development opportunities to remain current on the latest interpretations of the Americans with Disabilities Act, the Rehabilitation Act and other applicable state and federal laws governing the provision of services to persons with disabilities.
  • Responsible for monitoring and reporting services provided, maintaining confidential student records via Colleague (PHIN), Etrieve, Student Interaction Logs, AVISO, and other college-reporting methods (e.g., annual review).
  • Advises and counsels undecided students through career development in conjunction with the Advising Center.
  • Perform other duties as determined by the Dean of Student Services.

How to Apply

 Applications must be submitted online at

Job Post Contact

Anita Berry

Benefit/Recruitment Specialist

Western Piedmont Community College

(828) 448-3127


Western Piedmont Community College, an equal opportunity employer, values and encourages campus diversity in students, faculty, and staff.