Under the direction of the Dean of Student Services, the Director of Personal and Career Development is responsible for providing leadership to the College on all matters related to mental health, disabilities, and career development. The Director will establish, plan, organize and maintain control of all aspects of the department and will establish and maintain external relationships with local human service/mental health agencies, Burke County Public Schools leaders, local civic organizations, and local and regional employers. Additionally, the Director provides academic and career counseling to WPCC students and collaborates with students and community-based providers to locate appropriate counseling services for students whose needs fall outside the scope of care for campus-based mental health services.
 

• Serve as lead contact person for all students, state agencies, institutions, personnel, local employers, and the general public seeking information on accessibility, disability related accommodations, and other aspects of disability services available at WPCC.
• Serve as the college’s ADA Compliance Officer regarding any state and federal laws and regulations and responding to any complaints from the Office of Civil Rights (OCR).
• Ensure that all staff, faculty, and contractors are in compliance with the College’s legal obligation to provide appropriate accessibility and accommodation in order to comply with state and federal non-discrimination laws. Additionally, the Director will ensure all full-time and part-time staff as well as contractors understand their responsibilities to maintain student privacy as directed by FERPA.
• Responsible for determining disability eligibility and approving reasonable accommodations based on student self-disclosure as well as supporting documentation from qualified treatment provider(s). Each student’s academic schedule (i.e., course load, the technical standards of the student’s program, and individual course objectives and learning outcomes) are also considered when developing a student’s individualized accommodation plan.
• Design, implement, and continuously improve counseling and career programs that support students’ academic, personal, and career development.
• Serve as the point of contact for the college’s contract with TimelyCare, a third-party vendor providing virtual medical and mental health care for curriculum students.
• Responsible for supervising, coaching and evaluating the professional performance of all office staff and contractors to ensure optimum conditions for communication and collaboration exist between students, faculty, staff, and external constituencies.
• Attend conferences and other professional development opportunities to remain current on the latest interpretations of the Americans with Disabilities Act, the Rehabilitation Act and other applicable state and federal laws governing the provision of services to persons with disabilities.
• Responsible for monitoring and reporting services provided, maintaining confidential student records via Colleague (PHIN), Etrieve, Student Interaction Logs, AVISO, and other college-reporting methods (e.g., annual review).
• Advises and counsels undecided students through career development in conjunction with the Advising Center.
• Perform other duties as determined by the Dean of Student Services.