Physical Requirements:   Must be physically able to operate a variety of office machines and other equipment including computer, calculator, copier, etc.   Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.   Position involves mostly sedentary work but may require walking or standing for brief periods of time.  

Data Conception:   Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether like or divergent from obvious standards) of data, people, or things.

Interpersonal Communication:    Requires the ability of speaking and/or signaling people to convey or exchange information.  Includes the giving of assignments and instructions to students.  Includes the receiving of information and instructions from the Executive Vice President.

Language Ability:   Requires the ability to read a variety of documents, reports, and books such as various manuals, College handbook, etc.  Requires the ability to prepare documents and reports with the proper format, punctuation, spelling and grammar, etc.   Must be proficient in written and oral communications skills.  Has the ability to speak with poise, voice control and confidence.  Must be able to make effective oral presentations.

Intelligence:   Has the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.  Can deal with several abstract and concrete variables.  Requires the ability to apply principles of rational systems such education, administration, accounting, personnel, etc., to solve problems and deal with a variety of concrete variables.

Verbal Aptitude:   Requires the ability to record and deliver information and to follow verbal and written instructions.

Numerical Aptitude:   Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide numbers; utilize decimals; figure percentages; and determine time and weight.

Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width, and shape.

Motor Coordination:   Requires the ability to coordinate hands and eyes in using automated office and other equipment.

Manual Dexterity:   Requires the ability to handle a variety of items, office equipment, computer, calculator, control knobs, switches, etc.   Must have moderate levels of eye/hand/foot coordination.

Color Discrimination:   Does not require the ability to differentiate colors and shades of color.

Interpersonal Temperament:    Has the ability to deal with people beyond receiving instructions.  The worker needs to relate to people in situations involving more than receiving instructions.  Must be adaptable to performing under moderate stress when confronted with an emergency.

Physical Communication:   Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

PERFORMANCE INDICATORS

Knowledge of Job:  Has considerable knowledge of the practices, procedures, rules and regulations of the College as they apply to duties of the position.  Has comprehensive knowledge of all programs and activities relative to students of PCC including recruiting and advising.   Has the ability to use logical thinking and principles of influence systems in supervising students as required to implement effective programs.  Has good knowledge of recordkeeping practices and procedures of the College as they pertain to the Division.  Has knowledge of general office operations, functions, and procedures.  Can use independent judgment in numerous routine and non-routine situations.  Can communicate effectively with others both in person and over the telephone in a clear and effective manner.  Has the knowledge and intelligence required to communicate with all levels of staff, faculty, students, personnel from community agencies, personnel from area schools, and the public in the performance of the job; possesses good listening skills.  Can motivate others through persuasive communication.  Has the ability to compile, organize, prepare, and maintain an assortment of records, reports, and related information.  Has the ability to utilize accounting methods in preparing and implementing the budget for the SGA. Has the ability to plan, organize, and direct the application of regulations, procedures, and operations.  Knows how to estimate time, materials and supplies required to complete various routine activities.  Can promote efficient completion of duties by self and students.  Has good organizational, supervisory, and human relations skills. Has the ability to deal with emergency situations that may arise.  Has the ability to operate a variety of office equipment and machines in completing tasks.  Can complete mathematical calculations quickly and accurately.  Can work under stressful conditions related to coordinating many activities at the same time and working with students who are often not dependable.  Can make sound, educated decisions in all aspects of the position. 

Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities.  Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.  Maintains high quality communication and interaction with all College departments and divisions, co-workers, and the public.

Quantity of Work:  Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively to produce quantity of work which consistently meets standards and expectations of the College.

Dependability:  Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, College policy, standards, and prescribed procedures.  Remains accountable to assigned responsibilities in the technical, human, and conceptual areas.

Attendance:  Attends and remains at work regularly and adheres to college policies and procedures regarding absences and tardiness.  Provides adequate notice to higher management with respect to vacation time and time-off requests.

Initiative and Enthusiasm:   Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities.   Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment:  Exercises analytical judgment in areas of responsibility.  Identifies problems or situations as they occur and specifies decision objectives.  Identifies or assists in identifying alternative solutions to problems or situations.  Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.  Seeks expert or experienced advice where appropriate and research problems, situations, and alternatives before exercising judgment.

Cooperation:  Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.  Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with college policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College.

Relationships with Others:   Shares knowledge with managers, supervisors, and staff for mutual and College benefit.  Contributes to maintaining high morale among all College employees.  Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the public to maintain good will toward the College and to project a good College image.  Tactfully and effectively handles requests, suggestions and complaints from other departments and persons to maintain good will within the College.  Emphasizes the importance of maintaining a positive image within the College.  Interacts effectively with higher management, President, Executive Vice President, Vice President, other College professionals and 

the public.

Coordination of Work:  Plans and organizes daily work routine.   Establishes priorities for the completion of work in accordance with sound time-management methodology.   Avoids duplication of effort.   Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.   Attends required meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules.  

Safety and Housekeeping:   Adheres to all safety and housekeeping standards established by the College and various regulatory agencies.   Sees that the standards are not violated.  Maintains a clean and orderly workplace.