Director of Student Records/Registrar

Director of Student Records/Registrar


Southeastern Community College
4564 Chadbourn Highway
Whiteville, NC 28472
Phone: 910-642-7141

Job Location

Whiteville, NC

Columbus County


In accordance with salary plan



Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Wednesday, May 25, 2022
Closes: Friday, August 26, 2022

Target Start Date

Monday, September 12, 2022

Expected Work Hours

M-F 8am - 5pm

Reports to

Dean of Student Services

Employment Type


Minimum Qualifications

  • Bachelor’s degree from a regionally accredited institution.
  • Demonstrated work experience in computer systems administration with student records.
  • Demonstrated administrative experience, including supervision of staff and budget administration.
  • Demonstrated organizational skills.

Preferred Qualifications

  • Master’s Degree.
  • Three or more years work experience in Workforce Development and Continuing Education administrative record keeping or support.
  • Excellent demonstrated knowledge of and experience with Colleague.
  • Excellent demonstrated computer skills including MS Office - Word, Excel and/or Access, and PowerPoint.
  • Experience with generating Informer reports.

Position Description

The Director of Student Records/Registrar is responsible for the oversight and accuracy of all student records and information to include workforce development, continuing education and curriculum programs and courses. Is responsible for all functions of the Registrar’s Office, student application, pre-registration, registration, student records maintenance, admission compliance, various compliance reporting and certain policies.  This position is responsible for managing all student records.

Essential Duties:

  • Responsible for the accuracy, maintenance, and security of all student records.
  • Design and implement forms and processes to be used in student record keeping.
  • Prepare and distribute various required reports related to student records.
  • Develop, implement, and oversee procedures for the application and registration process for curriculum programs.
  • Oversee and organize graduation needs such as; planning the graduation ceremony, order diplomas, degrees, certifications, diploma covers, honor seals and communication throughout the College.
  • Provide Colleague support to faculty and staff.
  • Verify students for graduation.
  • Oversee and coordinate the communications process once applications are processed and submitted.
  • Process Credit by Exam, Advanced Placement and Apprenticeship Applications.
  • Evaluate transcripts for transfer credit.
  • Verify grades each semester.
  • Coordinate information packets, checklists and procedures for competitive placement programs as needed.
  • Ensure compliance and confidentiality with all policies and procedures of the College, NC Community College system and applicable State and Federal agencies.
  • Assure all Workforce Development and Continuing Education documents and records are accurate and submitted timely.
  • Supervises maintenances of continuing education and curriculum students’ permanent records which includes prospective and enrolled students.
  • Assists in administration of Educational Rights and Privacy Act (including release of information about former and/or current students) and other federal regulations.
  • Meets required deadlines for federal, state, and institutional reports.
  • Certifies attendance as needed.
  • Identifies and notifies all students who are not meeting satisfactory academic progress.
  • Determines residency classification.
  • Performs other duties as directed.

Skills and Abilities:

  • Strong personal and professional integrity.
  • Effective verbal and written communication skills.
  • In depth understanding of and ability to work in Colleague.
  • Management and supervision skills.
  • Accurate record keeping and attention to detail.
  • Computer skills including Word and Excel.
  • Understanding of SCC, NCCS program requirements, policies, and procedures.
  • Knowledge of office management techniques and the ability to organize workflow and coordinate activities.
  • Demonstrated ability to complete accurate and efficient reports in a timely manner without close supervision.
  • Excellent customer service skills.
  • Ability to work well with others in a team environment.
  • Detail oriented with excellent follow up skills.
  • Willingness to participate in professional development activities.
  • Supervision skills.
  • Computer experience/knowledge.
  • Data entry accuracy.

How to Apply

The successful candidate must begin work by September 12, 2022.  Starting salary will be commensurate with qualifications, experience, and labor market. Excellent references from previous employers must be furnished upon request.

A completed Southeastern Community College application (located on the SCC website), a resume, letter of interest addressing the requirements and educational transcripts (unofficial copies of transcripts will be sufficient for the screening process, but official copies must be submitted prior to employment) must be submitted to the college Human Resources Office in order for applicants to be considered for this position.  Initial review of application will be July 26, 2022.  Applications will be accepted until the position is filled.

Applicants should submit all documents as requested on the SCC website.  Inquiries should be directed to the Human Resources Office, Southeastern Community College, P.O. Box 151, Whiteville, NC  28472.  Telephone (910) 788-6310 or (910) 788-6206.

An Equal Employment Opportunity Employer

Job Post Contact

Bill Maultsby