Director, TRIO - Student Support Services

SALARY:$50,000.00 - $55,000.00 Annually

DIVISION:Instruction

DEPARTMENT:Teaching and Learning

OPENING DATE:08/15/22

CLOSING DATE:09/02/22 05:00 PM

OCCUPATIONAL SUMMARY:

The Director of TRIO- Student Support Services is responsible for coordinating and evaluating program initiatives that focus on providing academic support and increasing retention, transfer and graduation rates of low-income, first generation and students with disabilities. This position is responsible for the day-to-day management of TRIO/Student Support Services operations and attainment of program goals.  

NOTE: Annual appointments are subject to annual reauthorization of federal funds under the Department of Education. Continued appointments are contingent upon the availability of funding.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Develops, implements and oversees activities and programming for the TRIO/Student Support Services program
• Manages and coordinates staff, completes performance evaluations, promotes innovative and creative ideas among staff and fosters a cohesive workforce that provides professional assistance to students
• Ensures the delivery of quality academic advising and career development services for program participants
• Develops, implements and evaluates methods to document participant success and attainment of project objectives
• Implements and manages policies and procedures for the TRIO/Student Support Services program while also interpreting and applying college policies and procedures 
• Represents the program at meetings on and off campus
• Develops, initiates and sustains methods to integrate the TRIO/Student Support Services mission and objectives with the College’s mission
• Manages the departmental budget by overseeing expenditures in accordance with federal guidelines, planning for new programming, managing staffing requirements and reviewing vendor contracts regularly
• Establishes and  maintains effective working relationships with various College departments to facilitate success for project participants
• Coordinates and assists in providing workshops and training sessions for participants
• Prepares and submits all necessary reports to internal and external stakeholders
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals

MINIMUM QUALIFICATIONS:

Master's degree in education administration, student personnel services, counseling or related field from a regionally accredited institution of higher learning.

Three (3) years' progressively responsible experience in program management, facilitation and implementation.

Previous experience in managing TRIO programs or serving disadvantaged student populations similar to TRIO. 

Preferred:

Experience with Student Support Services or other TRIO funded programs.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge

• Federal laws and regulations governing TRIO/Student Support Services
• Student development theory, techniques and research associated with ensuring the success of diverse student populations
• Principles and practices of educational administration and delivery of student support services
• College policies and procedures, academic requirements, campus resources, student life and support services
• Principles, procedures and practices of data collection and analysis
• Current trends, technologies and initiatives related to student success

Skills

• Strong organizational, problem-solving and time management skills
• Manages personnel resources through motivating, training, developing, and directing people as they work
• Strong interpersonal, oral and written communication skills
• Conflict management and resolution skills
• Proficiency in a variety of Window-based computer programs relative to performing responsibilities, including Microsoft Word, Excel and PowerPoint
• Professional behavior that supports team efforts and enhances team behavior, performance and productivity
• Proficiency in monitoring and assessing the performance of self, staff and services to make improvements or take corrective action
• Directing the development and management of budgets

Abilities

• Understand the challenges facing first-generation and/or low income students and students with disabilities
• Work independently; exercise discretion and sound judgment in decision making; respond to critical matters effectively; and represent the College in a professional manner
• Develop objectives, evaluate effectiveness and assess needs
• Ability to recognize College-wide priorities and work cooperatively to support their accomplishment
• Communicate effectively in both written and verbal form
• Ability to prepare and maintain required reports and records
• Establish and maintain effective working relationships with those contacted in the course of work
• Handle confidential information with absolute discretion
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

APPLICATIONS MAY BE FILED ONLINE AT:
https://www.schooljobs.com/careers/cravencc/jobs/3680944/director-trio-student-support-services

800 College Court
New Bern, NC 28562
252-638-7335

hr@cravencc.edu

Position #2022-00077
DIRECTOR, TRIO - STUDENT SUPPORT SERVICES