Director, TRIO Student Support Services Program

Director, TRIO Student Support Services Program


Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Alamance Community College (Main Campus)


$53,611.00 - $59,927.00


Full Time

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Monday, August 31, 2020
Closes: Monday, September 21, 2020

Target Start Date

Monday, November 16, 2020

Expected Work Hours


Reports to


Employment Type

Full Time

Minimum Qualifications


  1. Minimum of Master’s degree required in higher education, educational leadership, educational administration, student affairs, academic/career counseling, social work, or a related field;
  2. Minimum of three years’ experience working in a postsecondary institution, preferably a community college;
  3. Minimum two years’ experience managing or implementing a SSS or similar program; and/or two years’ student advising experience providing personal, academic, financial aid or career counseling at the college level;
  4. Substantive experience serving low-income, first-generation students, students with disabilities, and/or students from diverse backgrounds;
  5. Supervisory experience leading and managing personnel;
  6. Proven fiscal management skills and experience developing and maintaining budgets;
  7.  Experience conducting program evaluation and reporting;
  8. Experience collaborating with internal and external partners and coordinating with other similar programs;
  9. Knowledge of theories and best practices in college student success;
  10. Knowledge of academic advising, college admissions, financial aid, and career counseling services;
  11. Familiarity with federal grant programs and applicable regulations;
  12. Familiarity with ADA law/disability services;
  13. Effective interpersonal and oral/written communication skills;
  14. Computer skills including database management, word processing, and spreadsheet applications;
  15. Demonstrated willingness to advocate for disadvantaged students;

Preferred Qualifications

 Individuals who have succeeded in overcoming barriers similar to those confronting the project's target population; bilingual in Spanish.

Position Description

The Director provides administrative leadership, supervision, and service delivery of the College’s federally-funded TRiO Student Support Services grant.  The multi-year project, new in 2020 at Alamance Community College, contributes directly to the College’s vision:  From access to success:  Transforming lives and the communities we serve.  The focus is retention, graduation, and transfer of students who are low-income, first generation college attenders, and/or have disabilities.  The director is responsible for all aspects of the project in order to meet the required enrollment, retention, graduation, and transfer objectives of the grant.


 Example of Duties:

  • Plans, organizes, directs, and provides leadership to the operation of the TRiO SSS program including recruiting, selection, intake, programming, coaching/advising, and enrichment for participants.
  • Responsible for fiscal grant management and reporting, including annual performance reports.
  • Supervises and evaluates TRiO SSS staff including success coach, academic advisor, and clerical support.
  • Uses Blumen and other database management systems for student tracking, record keeping, and reporting.
  • Ensures compliance with grant requirements and other pertinent legal/regulatory requirements.
  • Carries a student case load to provide academic, career, personal, financial aid, and transfer advising to participants.
  • Plans and facilitates educational and cultural enrichment opportunities, summer bridge activities, and similar to strengthen the academic and self-management skills of participants.
  • Builds and sustains collaborative relationships in and outside the College with individuals and programs to serve a diverse clientele.
  • Conducts formative and summative program evaluation activities.

How to Apply

In addition to letter of interest addressing how you meet the minimum qualifications of this position, please submit your résumé and transcript(s) (unofficial copies of transcripts are acceptable). An ACC online application MUST be fully completed for consideration.

Here is the link to apply:

Job Post Contact

Nicole Rone

HR Specialist

Alamance Community College