Educational Support Specialist

Educational Support Specialist

Employer

Southwestern Community College
447 College Drive
Sylva, NC 28779
Phone: 828-339-4000

Job Location

Franklin, NC

Salary/Grade

$34, 212.00 - $39,252.00

Benefits

State Health Plan

Job Category

  • Professional

Application Period

Opens: Tuesday, May 22, 2018
Closes: Saturday, June 30, 2018

Target Start Date

Monday, July 2, 2018

Expected Work Hours

Full - Time, flexible hours, typical 8 am - 5 pm M-Th, 8 am - 12 pm F

Reports to

Dean of Public Safety Training

Employment Type

Full Time position

Minimum Qualifications

Minimum Qualifications

Education           

BA/BS Business Administration or Educational Technology, Computer Science, Information Technology, or another closely related field from an accredited institution

 

Knowledge and Skills    

• Three - six years experience in Course Development in online LMS systems, Moodle preferred

• Experience teaching and/or training preferred

• Knowledge and experience using current educational technology and other online tools used to enhance the delivery of online education

• Demonstrated ability to both collaborate with others in a team environment and work independently on assigned tasks

• Demonstrated ability to establish collegial, productive working relationships with faculty, staff, and administration or similar organizational constituents

• Excellent written and oral communication and interpersonal skills

• Excellent organization and time management skills; ability to manage multiple tasks and projects simultaneously, including defining scope, setting objectives, determining timelines, acquiring resources, tracking progress, and preparing reports.

Preferred Qualifications

N/A

Position Description

Statement of Primary Purpose

The Education Support Specialist shall be responsible for the direction and management of both long-term and daily operations of online/hybrid training programs delivered through the Division of Public Safety Training Center (PSTC), reporting directly to the Dean of Public Safety Training, to include all Public Safety Disciplines. The Education Support Specialist will work closely with North Carolina – Basic Law Enforcement Training (NC-BLET) sessions, National Park Service – Seasonal Law Enforcement Training (NPS-SLET) sessions, North Carolina Emergency Medical Services Programs, and North Carolina Fire/Rescue Training Programs as well as In-Service and advanced and/or specialized training in all areas of Public Safety.

 

The Educational Support Specialist will coordinate the establishment, sustainment and advancement of online/hybrid training courses within the local and regional marketplace through the development of strategic partnerships, the effective and efficient use of personnel, budgets and resources, and a strict adherence to established professional standards to render the highest level of training capabilities to those who serve, safeguard and secure our communities within the State of North Carolina, and at our Nation’s Federal level of Public Safety operations and essential personnel assigned to and working in the Public Safety system. Additionally, the ESS will develop and deliver support services for distance learners; and to administer the Learning Management Systems (LMS).

 

Classification

Professional, Public Safety Training Center Staff/Online Training, full-time, exempt.

 

Essential Functions and Responsibilities

• Development and deliver the highest quality of instruction in all Public Safety disciplines

• Maintain and open, friendly, helpful office environment while preforming high quality work

• Assist full-time and part-time instructor(s) to develop distance learning classes for online/hybrid delivery

• Oversee operations of Public Safety courses offered through Moodle online training format

• Work with National Park Service – Federal Law Enforcement Training Center for online training format, student orientation and online testing of students

• Assist with setup of Devices used by Students to provide digital course materials

• Develop and build online/hybrid training courses for PSTC

• Work within Datatel System for creating course packets and ensuing paperwork

• Instruction/Training of Distance Learning courses to students/instructors of PSTC

• Provide assistance for Computer classes for student/instructors of PSTC

• Recruit, provide orientation and advise students in both PSTC online and hybrid training courses

• Proctor online testing as needed

• Work with program directors in to maintain and update PSTC’s website to ensure timely and accurate information is provided

• Work with program directors at PSTC to enhance instruction/learning experience of PSTC students through advanced technology for online/hybrid training

• Work with IT for to develop online registration to enhance training offered at PSTC

• Work with IT for deployment of computer systems at PSTC for staff and students

Additional Duties and Responsibilities

• Maintain and advance essential certifications/training necessary for the delivery of online training programs through the Division of Public Safety Training Center (PSTC) to retain credibility, confidence, competence and professionalism

• Order supplies and materials essential to the delivery of both traditional and online training programs

• Purchase equipment and supplies for division through bid acquisition and adherence to NC State Division of Purchase and Contract guidelines

• Assist Dean of PSTC in preparation and tracking of budgets

• Maintain budget for PSTC

• Maintain inventory of IT related equipment

• Other duties as assigned

 

Minimum Qualifications

Education           

BA/BS Business Administration or Educational Technology, Computer Science, Information Technology, or another closely related field from an accredited institution

 

Knowledge and Skills    

• Three - six years experience in Course Development in online LMS systems, Moodle preferred

• Experience teaching and/or training preferred

• Knowledge and experience using current educational technology and other online tools used to enhance the delivery of online education

• Demonstrated ability to both collaborate with others in a team environment and work independently on assigned tasks

• Demonstrated ability to establish collegial, productive working relationships with faculty, staff, and administration or similar organizational constituents

• Excellent written and oral communication and interpersonal skills

• Excellent organization and time management skills; ability to manage multiple tasks and projects simultaneously, including defining scope, setting objectives, determining timelines, acquiring resources, tracking progress, and preparing reports.

 

Physical Demands          

Sitting, standing.  Some lifting and moving instructional equipment.

 

Licensing Requirement

Licenses as required for course development and delivery

 

Working Conditions and Environment

Flexible work schedule (hours, day, evening and weekends as required).  Travel for support materials, conferences/meetings as needed for support of class development and PSTC support.

 

Equipment Operation

Multiple computer platforms, multimedia equipment, multiple LMS systems, office equipment, computer software

 

This position description covers the most essential functions and duties associated with this position.  Other duties may be assigned by the President or appropriate supervisory personnel.  The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

How to Apply

Apply on Southwestern Community College website:  http://southwesterncc.hirecentric.com/jobs/139156-21374.html

Job Post Contact

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