Closes: Sunday, August 16, 2020
Target Start Date
Expected Work Hours
The ideal candidate will be organized, self-motivated, and have excellent computer skills with a commitment to using technology.
Bachelor’s degree in instructional design, educational technology, or a related field; master’s preferred OR a master’s in any field with equivalent experience in an educational technology role
3 years of demonstrated working ability with learning management/online learning platforms (Desire2Learn, Canvas, Blackboard, Moodle, Sakai); Blackboard experience preferred
3 years of experience teaching and/or training; higher education experience preferred.
- distance learning, technical/instructional technologies, LMS, video conferencing, lecture capture and teaching/training
- Americans with Disabilities Act (ADA) as it applies to web and instructional materials
- of project management and training principles
- basic trademark, copyright and fair use practices for education
- work both independently and as part of a team
- exercise independent judgment, work effectively and cooperatively with a wide variety of individuals including faculty, staff, and students
- communicate effectively orally and in writing
- solve complex problems with limited information
- demonstrate patience in working with a variety of people with varying technical levels
- provide constructive feedback in a positive and helpful manner
See minimum qualifications
Create and support robust environments for teaching, learning, and discovery by providing highly responsive services that advance and support network-assisted teaching, research, and outreach.
Provide faculty consultations, training workshops, and other professional development opportunities and resources related to the LMS and educational technologies to promote excellence in online instructional materials.
Provide technical support to faculty throughout course delivery including how to successfully execute course copies, set-up of rubrics and grade center, and other LMS features as well as all campus supported educational technologies.
Create instructional videos and written instructions for the campus on procedures relating to the LMS, teaching online, and training.
Develop, organize, and deliver professional development for students, faculty, and staff in technology-based competencies.
Evaluate existing courses against quality standards; provide constructive feedback to supervisors and instructors to aid in improvement of course delivery.
Research technologies and tools related to course delivery; assess needs of campus, work with vendors, arrange product demonstrations, and evaluate new products that meet the needs of CVCC instructors and students.
Assist with ensuring accessibility of course materials, documents, and videos from an educational technologies standpoint and serve as departmental representation on the Accessibility committee.
Assist with LMS version changes to compare functions and features and anticipate potential functionality and compatibility issues.
Assist with EdTech Academy to provide support and training on hardware and software.
Collaborate with FTE Auditor, student services, and faculty to investigate and resolve grade disputes related to student LMS participation, grade centers, etc.
Serve as backup for HelpDesk to answer email and telephone requests for assistance with portal/LMS access and issues, network login issues, and other technological issues related to supported technologies.
Work with the Director of Educational Technology to organize and provide technical training based on the annual professional development plan.
Attend staff meetings, vendor demonstrations, and seminars and workshops as needed for information distribution
Maintain current knowledge/skills in college-selected software.
Support and assist with departmental changes and initiatives as needed.