Emergency Assistance Counselor

Emergency Assistance Counselor


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

 LLP Campus in Polkton, NC


Commensurate with education and experience


Full-Time Benefits

Job Category

  • Professional

Application Period

Opens: Wednesday, June 30, 2021
Closes: Saturday, August 14, 2021

Target Start Date

Sunday, August 15, 2021

Expected Work Hours


Reports to

Director of Counseling

Employment Type


Minimum Qualifications

• Master’s degree in counseling, counseling psychology, social work, or related field • Minimum of one year of counseling experience • Excellent written and oral communication skills as well as listening and organizational skills • Ability to work cooperatively, effectively, and tactfully with others

Preferred Qualifications

• Previous experience working with students in higher education • Previous experience working in Student Affairs/Student Services/Support Services • Previous experience with federal funding, financial aid, or federal/state grants

Position Description

Job Description

The Emergency Assistance Counselor is a full-time, 12-month, grant-funded, non-clinical position located on the LLP Campus in Polkton, NC. Under the direction of the Director of Counseling, the Emergency Assistance Counselor supports college retention efforts by providing academic, personal, and crisis counseling to the student population in response to the COVID-19 pandemic. The Emergency Assistance Counselor collaborates with faculty and staff to identify resources for students and provide quality support services. This position must be available to work day and evening hours as well as occasional weekends.

Job Duties

• Provide academic, personal, and crisis counseling to a diverse community college student population in response to the COVID-19 pandemic. Refer students appropriately to internal and external resources. Maintain the confidential nature of such contacts. • Review requests and provide case management for students applying for COVID-19 emergency relief or other emergency financial assistance. • Promote and participate in retention activities and efforts, including but not limited to responding to early alerts. • Connect students to the Student Assistance Program and SPCC Food Pantry. • Maintain knowledge of updates regarding local and state-supported community resources and HEERF funding. • Remain knowledgeable in the SPCC curriculum and continuing education programs, admissions standards, testing standards, financial aid, etc. • Provide student development workshops on mental wellness, COVID-related stressors, and other topics that support student success. • Ability to work independently and collaboratively with minimal guidance • Work variable schedule if needed, including evenings and/or weekends. • Participate in SPCC teams as requested. • Perform other duties as assigned.

How to Apply

Apply online at https://jobs.spcc.edu/postings/2329. Position is open until filled. 

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135

Email: employment@spcc.edu