Emergency Medical Services (EMS) Program Director

Emergency Medical Services (EMS) Program Director


Roanoke-Chowan Community College
109 Community College Road
Ahoskie, NC 27910
Phone: 252-862-1200

Job Location

Ahoskie, NC


Commensurate with education and work experience


State of NC - Full-Time Benefits

Job Category

  • Professional

Application Period

Opens: Friday, April 21, 2023
Closes: Wednesday, May 31, 2023

Target Start Date

Thursday, June 15, 2023

Expected Work Hours

8 am - 5 pm, M-F

Reports to

Executive Director, Continuing Education and Workforce Development

Employment Type

Full-Time Position, 12 Month Contract

Minimum Qualifications

  • Bachelor’s degree in EMS, Paramedicine or a related field.
  • EMS Level II Paramedic Instructor Certification in North Carolina and/or eligible to receive certification in one year from date of hire.
  • Three years of supervisory or management experience is required. 

A strong work ethic.  Ability to work independently and collaborate with a team.  Adaptability, initiative, and flexibility.  Attention to detail and accuracy. Ability to make data-driven proposals and decisions. Customer service orientation and interpersonal skills. Enthusiasm for working with internal and external constituents.  Excellent time management skills and ability to prioritize work. Problem-solving skills.  Proactively plans for situations and circumstances.  Projects appropriate professional image.  Punctual.  Speaks clearly, sensitively, and persuasively when interacting with stakeholders. Supports the aims, objectives, goals, and mission of the college.

Preferred Qualifications

Five years of supervisory or management experience.

Position Description


To plan, direct, and implement the overall program goals and objectives of the continuing education and curriculum Public Safety Training programs at Roanoke-Chowan Community College (R-CCC). Oversees the coordination and facilitation of a range of training programs to include fire, emergency medical services (EMS), law enforcement, and other related programs. 

Support the Mission of the College and the departmental mission and goals.  Perform all the duties listed on the faculty job description. Manage and oversee every aspect of program development. Evaluate full-time and part-time faculty members who fall within the program area.  Prepare, manage, and oversee the budget for the program area. Provide evidence of retention and recruitment activities.  Lead the hiring process for faculty within the program area.  Develop and submit a schedule for all course work for continuing education and curriculum each enrollment period.  Submit accurate records to the appropriate college entities through the appropriate Division Director’s office and Continuing Education Registrar.  Analyze program data to determine gaps in student performance, enrollment, retention, etc. and create and implement improvement plans.  Use data to make informed decisions.  Lead the Annual Planning process for the respective academic unit.  Oversee the evaluation and ordering of textbooks for coursework that falls within the program area.  Oversee and coordinate programmatic advising.  Participate in CIPs and other relevant activities sponsored by the NCCCS Office.  Actively engage and maintain a program advisory committee.  Maintain the currency of the curriculum, along with relevant educational and programmatic technology.   Serve as liaison between adjuncts and college staff.   Perform other duties assigned by the Executive Director of Workforce Development and Executive Vice President of Workforce and Institutional Effectiveness.
Collaborate with local, area, and state coordinators in planning and organizing the various training needs for EMS, fire, and law enforcement personnel. Serve on local and regional committees, acting as advocate for EMS, fire, and law enforcement personnel. Develop occupational extension training opportunities to meet the needs of the community and emergency medical service responders. Secure qualified instructors to teach requested classes. Complete training contracts for adjunct faculty members within specified guidelines. Provide instructional support as needed. Visit classes periodically to assess progress and evaluate effectiveness; as required. Conduct staff and adjunct evaluations as required/needed and provide regular feedback for program improvement. Implement procedures and plans to ensure performance measures are met. Perform long term planning and ongoing development of the department/program. Maintain program accreditation documentation. 
Schedule and set up requested classes and registration as required with state agencies. Complete all required reports to the specific accrediting agencies and boards. Provide instructors with the necessary supplies, materials, equipment, and course outlines. Ensure that classes are properly registered and conducted. Submit all registration fees and ensure accuracy and timely completion of class rosters and reports. Ensure inventory of class supplies is maintained and restocked as needed for both on-site and off-site trainings. Provide training to students as necessary prior to approval for state board examinations.

Job Post Contact

Melanie Temple, HR Coordinator

Roanoke-Chowan Community College

109 Community College Rd.

Ahoskie, NC  27910