Enrollment Services Specialist

Enrollment Services Specialist


Craven Community College
800 College Court
New Bern, NC 28562
Phone: 252-638-7200

Job Location

New Bern, NC


$29,000.00 - $32,000.00 Annually


Craven Community College offers a comprehensive benefit package to full-time employees including medical insurance, participation in the North Carolina State Retirement System, leave, paid holidays, dental, vision, Flexible Spending Account, etc.

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Friday, May 8, 2020
Closes: Friday, May 22, 2020

Target Start Date

Monday, June 1, 2020

Expected Work Hours

M-Thurs 8am-5:30pm, Fri 8am-2:30PM

Reports to

Director of Enrollment and Student Records

Employment Type


Minimum Qualifications

Associate's degree in Office Systems Technology, Business Administration, Information Technology or closely related field from a regionally accredited institution of higher learning.

Two (2) years' full-time professional experience in an office environment performing administrative tasks.


Preferred Qualifications

Experience using Colleague.

Experience with admissions at a college or university.

Experience within the North Carolina Community College System.

Position Description

  • Provides excellent customer service and assistance to internal and external customers through walk-in, telephone and email
  • Provides a full range of support services to current and former students, as well as the general public, faculty and staff by responding to inquiries and requests for information and assistance related to student records, registration and graduation
  • Oversees the revision of the College Catalog for updates
  • Assists with curriculum management and Programs of Study maintenance
  • Creates and manages curriculum course sections
  • Evaluates student transcripts and awards valid transfer credits
  • Maintains imaging and scanning of records for the department
  • Assists with institutional recruitment and retention activities
  • Works collaboratively with student services personnel to continuously improve work flows and communication
  • Serves as liaison to early college personnel with respect to student schedules, grades and withdrawals
  • Notifies faculty and instructional divisions of important information and deadlines via designated methods, including but not limited to, final grades, attendance rosters, last day to withdraw, web attendance tracking and student attendance review
  • Processes withdrawals, credit by exam, course audit, change of grade and incompletes
  • Participates in appropriate committees and task forces as assigned
  • Performs other job-related duties and projects as assigned in support of the College's mission, core values and goals

How to Apply

Job Post Contact

Craven Community College