Enrollment/Records Assistant (Part-Time)

Enrollment/Records Assistant (Part-Time)


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

OCH Campus in Monroe, NC and the LLP Campus in Polkton, NC


Commensurate with education and experience



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Monday, March 7, 2022
Closes: Saturday, May 14, 2022

Target Start Date

Sunday, May 15, 2022

Expected Work Hours

up to 27 hours per week

Reports to


Employment Type


Minimum Qualifications

• Associate’s degree or full-time equivalent of two years’ experience in assessment field
• Customer service experience, minimum of one year full-time

Preferred Qualifications

• Bachelor’s degree
• Educational work experience (secondary or post-secondary level), minimum one year full-time
• Experience in testing or assessment proctoring, minimum six months part-time
• Experience working with student records
• Proficiency in Microsoft Office
• Proficiency in Colleague

Position Description

Job Description

The Enrollment/Records Assistant is a part-time position located on both the OCH Campus in Monroe, NC and the LLP Campus in Polkton, NC. Under the direction of the Director of Recruitment & Enrollment Services and the Registrar, the Enrollment/Records Assistant provides high quality service to students and employees to achieve a high standard of excellence and innovation in support services by supporting the enrollment process, preparing student records, and proctoring/administering tests in the Testing Center.

Job Duties

· Provide exceptional customer service

· Maintain confidentiality of all records within local, state and federal guidelines (FERPA)

· Maintain integrity of the institution through accountability, accuracy and ethical behavior

· Assist with coverage for front door responsibilities of the Success Navigator

· Conduct credit evaluations of transcripts for students

· Assist with document imaging students’ records/files to include clean up and maintenance of files

· Assist with updating and maintenance of student records (i.e. general application, data entry/name changes, address changes/telephone numbers)

· Provide hands-on organization and filing of records

· Provide official transcripts and enrollment verifications upon request for all students

· Obtain and update all testing credentials (most require yearly renewal)

· Cover Testing Center as needed to proctor exams

· Greet students and verify personal information by checking photo identification

· Monitor entry and exit into the testing room, and enforce test security procedures before and during testing

· Administer college placement tests, health admissions tests, make-up instructor, distance learning, and other tests as requested by South Piedmont students or community

· Ensure that all standardized and instructor tests are proctored according to test publisher or instructor guidelines, respectively

· Ensure test security by returning or securing testing materials after test completion as instructed on the test proctoring form

· Accurately enter test scores into the College’s Student Information System (Colleague) and/or Document Imaging Systems

· Take disciplinary action in the event of student misconduct and report any irregularities in the testing process to the designated person/entity
· Perform other duties as assigned

How to Apply

Apply online at https://jobs.spcc.edu/postings/2518. Position is open until filled. 

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135

Email: employment@spcc.edu