Job Description

The Enrollment/Records Assistant is a part-time position located primarily on the LL Polk Campus in Polkton, NC. Under the direction of the Registrar, the Enrollment/Records Assistant provides high quality service to students and employees to achieve a high standard of excellence and innovation in support services by supporting the enrollment process, preparing student records, and assisting with other departmental duties as needed.

Job Duties

• Provide exceptional customer service
• Maintain confidentiality of all records within local, state and federal guidelines (FERPA)
• Maintain integrity of the institution through accountability, accuracy and ethical behavior
• Show flexibility and willingness to change and provide additional assistance when needed
• Conduct credit evaluations of transcripts for students
• Assist with coverage for front door responsibilities of the Success Navigator
• Assist with document imaging students’ records/files to include clean up and maintenance of files
• Assist with updating and maintenance of student records (i.e. general application, data entry/name changes, address changes/telephone numbers)
• Provide hands-on organization and filing of records
• Provide official transcripts and enrollment verifications upon request for all students
• Perform other duties as assigned