Primary responsibility will be to act as a facilitator and provide technical support in the Interactive Video Rooms of the Crutchfield Education Center in Locust.  The IVR Facilitator reports directly to the Director of Media Services.  This is a part-time position (15 - 29 hours per week) and will require flexible working hours (including mornings and some afternoons).  The facilitator may also assist the Media Services Department during non-classroom hours. 

ESSENTIAL JOB FUNCTIONS:

• Operate the interactive video equipment during videoconference classes.  This includes turning on all equipment, establishing the video connection between classrooms, operating room cameras and microphones, document cameras, and other peripheral classroom equipment.
• Record class sessions using video capture software.  Also includes finalizing video captures at the end of the class and loading videos to the Learning Management System server.
• Must be able to sit for long periods at a time during class to monitor equipment.
• Troubleshoot videoconference equipment problems.
• Report equipment problems to supervisor.
• Provide assistance to instructors and students in a videoconference environment during class. Instructor needs may include collecting attendance, passing out papers, making copies, emailing information, handing out tests, sending and receiving class materials, and help with other related activities.
• Use texting, chat, or IM to communicate with other facilitators and supervisors during class.
• Must have a flexible schedule! Willing to work a schedule based on videoconference class schedules and be willing to assist with additional interactive video streaming and recording needs as they arise.
• Must be punctual and able to fulfill basic responsibilities with little supervision.
• Professional attire (business casual) is requested – unless otherwise notified by the supervisor.

OTHER DUTIES:

• Assist with other assigned duties as needed: including but not limited to video editing, video processing, miscellaneous needs related to instructional video, helping with the learning management system, instructional manuals, web applications utilized for online courses, etc.

JOB TRAINING:

Required Position Training to be completed in the first year of hire:

• Media Site administration and technical training
• Use of Zoom software
• MS Office 365 usage
• Other technical/computer training as needed.

Suggested Training:   To be determined