Financial Aid Advisor

Financial Aid Advisor

Employer

Central Carolina Community College
1105 Kelly Drive
Sanford, NC 27330
Phone: 919-775-5401

Job Location

Sanford, NC

Salary/Grade

$28,988.00 - $39,188.00 Annually

Benefits

Yes

Job Category

  • Clerical

Application Period

Opens: Monday, September 28, 2020
Closes: Thursday, October 15, 2020

Target Start Date

Thursday, October 29, 2020

Expected Work Hours

Monday - Friday (40 hours)

Employment Type

FT Perm Staff

Minimum Qualifications

  • Associate Degree AND
  • One year of experience in accounting, financial aid or business related field is required, preferably a financial aid office setting. 

Required knowledge, skills and abilities:
 

  • Ability  to  communicate  effectively,  verbally  and  in  writing;  relate in  a  professional,  helpful  manner  in  person and over the phone; relate to a diverse population and to maintain composure when faced with difficult situations.
  • Knowledge of Federal and State laws, regulations, and policies pertaining to financial aid.
  • Knowledge of college admissions policies, standards and procedures.
  • Experience using computers and Microsoft Office Suite.
  • Ability to understand, interpret, and apply laws, regulations, and procedures concerning financial aid programs
  • Ability to perform mathematical calculations and/or verify information accurately.
  • Ability to multi-task, organize, prioritize, and follow multiple projects and tasks through to completion  with  an  attention  to  detail;  work  independently  in  meeting  various  time  deadlines  and  work  pressures  with frequent interruptions.
  • Ability to maintain records and files accurately.
  • Ability to effectively identify and resolve problems related to every - day administrative support functions;  maintain strict confidentiality related to sensitive student and administrative information.

Preferred Qualifications

  • Bachelor's Degree preferred
  • Experience working in a financial aid office setting.
  • Datatel/Colleague experience.

Position Description

The Financial Aid Advisor is responsible for assisting students and parents on the financial aid process, interpreting and explaining federal and state regulations to students and parents; reviewing and processing financial aid applications, required documents, and other forms; performing verification of files in compliance with federal and state regulations, and awarding and disbursing student aid. 
This position is being readvertised.  Previous applicants need not reapply for continued consideration.

Essential Duties

The Financial Aid Advisor responsibilities include but are not limited to:

  • Performs processing for applications, grant/scholarships, student employment, and SAP review; recalculates aid eligibility. 
  • Counsels and advises students about financial aid eligibility, application procedures, aid programs, aid eligibility, packaging policies, costs, billing process, indebtedness, money management and financial planning. 
  • Interprets and explains state and federal regulations to parents and students. 
  • Identifies records/documents with conflicting information and follows up with students and Financial Aid Advisors. 
  • Collects required documents related to financial aid applications in a manner which is consistent, organized and meets all federal, state and institutional guidelines. Notifies and requests required documentation from students for file completion and eligibility determination. 
  • Codes documentation appropriately and enters data into the Colleague Communication Management System. 
  • Scans and index documents to student records into the imaging system. Maintains all student files within the College's imaging system. 
  • Maintains and ensures confidentiality of student records and information. 
  • Conduct thorough verification of student data provided on FAFSA application and resolves conflicts and discrepancies.
  • Processes financial aid awards, input data, assigns account codes, makes adjusting entries, and reconciles assigned funds and accounts.
  • Provides assistance with the College Work Study, Scholarship, and State Grants Program as required.
  • Prepares applicable financial aid reports related to assigned area of responsibility.
  • Represents the Financial Aid Department during promotional events (Open Houses, Orientations, Workshops, etc.).
  • Acts as a liaison between various departments, offices, and outside agencies to resolve conflict, expedite processing, and access information.
  • Performs additional tasks or duties as assigned by the Director of Financial Aid, Associate/Assistant Director of Financial Aid, or other designated management.
  • Serve on College committees as assigned.
  • Complete the annual five-hour staff development.
  • Encourage and support College activities, policies, procedures, and philosophies.
  • Perform other duties as assigned.

How to Apply

Visit our website, www.cccc.edu.

Job Post Contact

Central Carolina Community College Human Resources

1105 Kelly Drive, Sanford, NC  27540

(919) 718-7493

http://www.cccc.edu/employment