Financial Aid Advisor

Financial Aid Advisor


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

Union County 


Commensurate with education and experience


Full-Time Benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Tuesday, February 9, 2021
Closes: Sunday, February 28, 2021

Target Start Date

Monday, March 15, 2021

Expected Work Hours


Reports to

Director of Financial Aid and Veteran's Affairs

Employment Type

Full-Time 12-Months

Minimum Qualifications

• Associate’s Degree
• Effective written and oral communication skills
• Proficiency in Microsoft Office and data management systems
• Experience in office organizational techniques and practices

Preferred Qualifications

• Bachelor’s Degree
• College financial aid experience
• Experience with data management systems (Datatel, Banner, PeopleSoft, etc)
• Evidence of a career that includes flexibility and a willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks; and a willingness to accept responsibility for professional and personal growth

Position Description

Job Description

The Financial Aid Advisor is a full-time, 12-month position located primarily in Union County. Under the direction of the Director of Financial Aid and Veteran’s Affairs, the Financial Aid Advisor serves as the point of contact for students and parents, advising them on the various financial aid programs at South Piedmont and assists students with applying for financial aid and scholarships. This position will provide high quality service to students and employees to achieve a high standard of excellence and innovation in support services.

Job Duties

• Assist financial aid applicants in understanding the application process for Pell Grants, College Work-Study, the state need-based scholarship program, general scholarships, and other sources of financial assistance available to students at the college
• Assist students with the Free Application for Federal Student Aid (FAFSA), materials and information in person, by telephone and email
• Assist students with scholarship applications
• Assist in the collection of verification data, as directed by the Director of Financial Aid
• Provide updates and status reports to students regarding their financial aid file
• Provide secretarial support as needed and process departmental mailings
• Attend workshops and seminars on Financial Aid as requested
• Maintain confidentiality of student records and other pertinent information
• Advertise scholarships and availability of financial aid via Kiosk, flyers, signs and by updating SPCC web site
• Provide excellent customer service to students and co-workers
• Meet with the financial aid staff on a regularly scheduled basis to insure uniformity in policy and procedures
• Work variable schedule if needed, including evenings and/or weekends
• Participate on SPCC teams as requested
• Assist in planning, development, implementation and evaluation of planning goals and objectives for the Financial Aid Department in conjunction with the SPCC Strategic Plan
• Assist other areas of Student Affairs as needed
• Ability to deal effectively, cooperatively, and tactfully with faculty, staff, administrators, and students
• Enthusiastic, creative, a team player and work with a diverse student population
• Personal and professional integrity which communicates a sense of mission, leadership and ability to self-start
• A positive and proactive approach in identifying problems, creating innovative solutions and managing projects
• Advocacy for diversity and for students requiring educational assistance to succeed
• Perform various other duties as assigned

How to Apply

Apply online at Position is open until filled. 

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135