Financial Aid Assistant

Financial Aid Assistant

Employer

Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Main Campus, Graham, NC

Salary/Grade

Depends on Qualifications

Benefits

Full Time Benefits

Job Category

  • Clerical

Application Period

Opens: Tuesday, April 16, 2024
Closes: Tuesday, May 7, 2024

Target Start Date

Thursday, August 1, 2024

Expected Work Hours

Varies

Reports to

Director of Financial Aid

Employment Type

Full Time Non Exempt

Minimum Qualifications

High School Diploma or equivalent; Excellent soft skills including strong interpersonal skills, a cheerful and enthusiastic personality, and a high level of flexibility, adaptability, cooperation and initiative; Attention to detail/accuracy; Excellent communication, organizational and customer service skills; Strong work ethic essential.  Excellent computer skills including Microsoft Office, experience with databases, and proficiency in keyboarding and data entry. Must have the ability to multi-task and work as part of a team.  Experience in a fast-paced office environment.  Work experience in financial aid or other student services; Work experience and/or coursework related to accounting, bookkeeping, or data entry.

Preferred Qualifications

A.A.S. degree in Office Administration, Business Administration or related area; Experience working in a community college setting; Bilingual in Spanish.

Position Description

Example of Duties:

  • Provide excellent customer service to students, faculty, and staff in the Financial Aid Office.
  • Provide pertinent financial aid information to students, faculty, and staff.
  • Assist students with completing the Free Application for Federal Student Aid (FAFSA)
  • Import FAFSAs daily from the Department of Education.
  • Scan student information and documentation using a document imaging system.
  • Prepare, review, and respond to student correspondence (email, phone calls, etc.)
  • Schedule financial aid advising and workshop appointments. 
  • Facilitate FAFSA workshops for students and prospective students.
  • Process incoming and outgoing financial aid documents.
  • Resolve and/or troubleshoot student issues regarding overpayments.
  • Assist the Director/Assistant Director with financial aid related duties and projects.
  • Maintain office supplies and print requests.
  • Other duties as assigned.

How to Apply

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.  

For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates. 

Apply Here:  https://www.schooljobs.com/careers/alamanceccedu/jobs/4471453/financial-...

Job Post Contact

Nicole Rone

HR Specialist

Alamance Community College

nicole.rone@alamancecc.edu

336-506-4273