Financial Aid Specialist – Workforce Development and Continuing Education & Special Grants

Financial Aid Specialist – Workforce Development and Continuing Education & Special Grants


Robeson Community College
5160 Fayetteville Road
Lumberton, NC 28360
Phone: 910-272-3700

Job Location

RCC Main Campus


The salary will be determined in accordance with RCC’s Salary Plan and the applicant’s education and work experience.


State of NC Full-time Benefits

Job Category

  • Professional

Application Period

Opens: Tuesday, April 25, 2023
Closes: Wednesday, May 31, 2023

Target Start Date

Thursday, June 1, 2023

Expected Work Hours

Hours may vary

Reports to

Director of Financial Aid & Veteran Services

Employment Type

Full-Time Staff

Minimum Qualifications

Associate degree from a regionally accredited institution. A minimum of two (2) years of progressively responsible experience in a college setting (preferred) or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Preferred Qualifications


Position Description

  • Administers the Finish Line State Emergency Grant Program. Identifies eligible students based on state criteria and assists students with completing the application process and other program requirements. Awards the emergency assistance funds and works with the Business Office and various outside vendors to apply payment and resolve the student’s emergency need.


  • Serves as the point of contact and administers various program funds designated to students seeking eligible credentials thru the Workforce Development and Continuing Education (CE) division.


  • Assists students with the application process and other program requirements, awards, disburses, and reconciles all CE scholarships and grant funds.


  • Prepares applicable financial aid reports and reconciles program funds related to assigned areas of responsibility.


  • Counsels/advises students on all financial aid policies, veteran educational benefits, application procedures, deadlines, and program requirements;  


  • Collects and maintains all required documents related to financial aid and college records in a manner which is consistent, organized and meets all federal, state and institutional guidelines;


  • Utilizes various software programs to process applications and maintain student files to include scanning documents into the College’s document imaging system.


  • Reviews and verifies student data and requests the necessary documents needed from the student to complete their financial aid file; 


  • Performs a variety of moderately complex clerical and administrative tasks to determine eligibility and processes financial aid awards;


  • Communicates with appropriate federal and state agencies to resolve any conflicting issues as needed.


  • Manages one or more student aid programs or processes as assigned to include: budgeting, reconciling, awarding, and preparing reports.


  • Adheres to and maintains a thorough knowledge of all federal, state, and institutional regulations to include, but not limited to, FERPA and Higher Education Act privacy laws and guidelines.


  • Provides high quality customer service to all clients which includes but is not limited to students, faculty, staff and community partners.


  • Conducts outreach events to promote financial aid funding and other financial resources (Open Houses, Orientations, Workshops, etc.).


  • Performs additional tasks or duties as assigned.


  • Interprets the mission, educational philosophy, and vision statements of Robeson Community College to the general public.


  • Maintains the integrity of the College and its related foundations.


  • Represents the College professionally and handling all financial affairs.

How to Apply

Candidates for the position should apply online at and submit a Professional Resume, a photocopy of Official Transcripts, and any other supporting documentation related to the qualification requirements. Robeson Community College reserves the right to perform consumer background checks on applicants who are considered for employment and the College may administer personality profile testing as part of the selection process.

Job Post Contact

Robeson Community College

PO Box 1420

Lumberton, NC 28359