The Financial Aid Specialist will evaluate and process applications for student financial assistance; ensure the prompt handling of aid applications to include monitoring changes in eligibility; advise and educate students, prospective students, and parents regarding the financial aid process and eligibility requirements. Help ensure institutional compliance with federal and state regulations by accurately interpreting and communicating regulations. The Specialist will manage an assigned caseload of students by guiding applicants through the application process, providing initial contact, financial advising, and direct outreach advising. Track student progress on financial aid packages; complete all aspects from acknowledgement of aid report, verification, packaging, and finalizing aid. Revise student financial information based on enrollment, withdrawal from classes, and satisfactory academic progress. Monitor student progress to ensure eligibility and accuracy in awarding. Monitor state grant eligibility and report inconsistencies to Associate Director, Financial Aid or Director, Financial Aid and Veteran Services. Assist with ensuring accurate disbursement of funds and reconciliation processes. Maintain files, collect documentation, and perform document imaging. Serves as a liaison between various departments, offices, and outside agencies to resolve conflicts, expedite processing, and access information. Maintain confidentiality of student records in compliance with FERPA and Higher Education Act privacy laws and guidelines. Responsible for ensuring the security and confidentiality of student information and records, both electronic and paper. Represent the office at institutional events and the college at community events. Participates in institutional committees as assigned, in staff development activities, as well as a attend webinars, conferences, and trainings. Performs additional tasks and duties as assigned. Occasional overnight travel may be required.